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Cooper Heating & Cooling Reviews - 95

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cathy Cooper

This was a very good experience. Cooper installed a mini-split system for air conditioning/heating. The work was done professionally and without any problems. The crew was courteous, responsive to questions and requests, and they worked very hard, even in inclement weather. The project was completed in the promised time and they worked with me promptly and effectively to get the rebates I claimed. What a terrific company all round. (By the way, no relation to anyone in the company).

Marc Gonzalez

It has been a wonderful experience it has been to do business with Cooper Heating and Air Conditioning.

• We were comfortable with the sales experience and felt that the unit we chose was recommended based on our needs and not upsold or pressured to add things we didn’t need or want.

• Installation was seamless and the installers were knowledgeable, courteous, efficient, and professional.

• Post installation was prompt and helpful in scheduling the building inspectors.

As a testament to the quality of work done, both inspectors (electrical and mechanical) expressed their pleasure in the quality of the work and that everything was done thoroughly and within standards. As the mechanical inspector said, “It’s always nice to be able to sign something off on the first visit and these guys made sure it was done right.”
Thank you for a positive experience and we will certainly recommend Cooper to friends and neighbors!

david toledo

Blaine did a fantastic job. He was on time, clear, concise and honest in his assessment of my furnace. He gave me an estimate for the ac install and was thorough. He identified a problem with my breaker box that the other guy missed. We gave me an estimate that I am going to take. Great experience working with this company and Blaine in particular.

David.

robert peterson

Tech showed up quickly & was quick to fix my issue of no heat. Professional and polite. I am happy with Conners repair and professionalism.

John Greene

Setting up an appt with Cooper to check our furnace was straight forward, friendly and happened on the date and time scheduled. The service person, John was great! Kept us informed during our service window as to when he would arrive, and arrived in that window. John was very personable and thorough. He talked through, with us understanding, some items that needed to be addressed, and went an extra mile to give us suggestion on where to buy supplies, and get us set up to access our thermostat remotely thru computer or phone!

Ben Marcol

To Cooper Heating and Cooling -

Wanted to say that I'm very satisfied with the job they did installing air conditioning in my home.

Blaine was great to work with and took the time to make changes to my furnace in order to achieve better efficiency, resulting in lower utility bills. Very professional - I highly recommend them.

Thanks, Ed Marcol

Mark McPherson

AAA++++ Rating for sure! Outstanding! Exceptional!

We just purchased and had a new furnace installed. From the beginning to the final inspection, it was an outstanding process with the highest quality of customer service. Blaine came and walked me through the options and made recommendations. He was excellent, professional, courteous and not pushy at all like many salespersons. Greta working with him.

The install was incredible! Dion and Chandler are two exceptionally professional installers. They were on time, went straight work and they kept me posted through out and answered every question with a smile. As they were going out, the unit began to squeak just as they were loading up the truck outside. I called them back in to listen and they diagnosed the issue, pulled the fan, tightened and adjusted and--- voila - no squeak and the perfect furnace. Dion explained that occasionally units may come with fans that may need to be adjusted and tightened due to shipping handling...and if that was not the case, they would replace the motor immediately. I cant speak highly enough about these two professionals.

In 2015, they installed a new Lennox AC system and have serviced it ever since. Barrington is the name of the tech whole annually services our system He is incredible as well and exemplifies the standards established by Cooper.

Last, I received 4 bids including this one and they were the best price with the best warranty.

Thanks to the Green Team for all they have done for us!

Arrabbiatoguido

Martin was very knowledgeable and professional with my wife in explaining everything he was doing.
Very neat, excellent quality. Being an electrical superintendent for a colorado springs company I did the electrical to save some money. He informed me what I needed to do to make the installation pass inspection since codes have changed over the years.
While inspecting his work i also noticed some flaws in my old system such as rotten duct tape around joints and a leak in previous installation by others.
The AC line running thru crawl is professionally built and installed, secured properly, sealing all holes in exterior wall and the mounting of unit looks great!
My wife is very pleased with a constant temp of 72 degrees. I will be recommending Cooper heating to anyone and everyone as well as calling them to fix old stuff that needs updated.
Great company, no 8 hour a day crew there, worked until it was complete.

Scott Peterson

We have used Cooper since 2014 when they installed the units. We have been fortunate to meet Barrington the technician and we ALWAYS request him. He is exactly what you want in a tech in any field. Honest, knowledgeable and just a really nice man. He was out today and did an inspection and just knows what he is doing. We love seeing him yearly and will always request him.

John Dunham

Chance and his apprentice did everything they could to make the install perfect. They thought the needed to route exhaust pipes a certain way, but they verified code to get a better result. They saw I'd been suffering with builder grade ductwork with impossible filter install for 17 years, and they rebuilt it so it works perfectly. They also saw some random condensation tubing installation, so they rerouted the pipes out of sight. Everything they did was with an eye toward functionality and perfection, despite it not being quoted in the price—they upgraded the little things that make a big difference for free. I would strongly recommend their service. I shopped through Costco, which gives discounts. the install might have been slightly more expensive than some other quotes, but it's worth every penny!

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