TriCounty Services

Josh R and Gio made me a lifetime customer. They did an amazing job on rewriting our smart thermostat and were extremely helpful answering my questions and being very strait forward about pricing. They not only completed the work I requested but also did a maintenance check on our AC unit. They were clear about the status of the unit and explained what to look for and left it up to us to make the decision on when to replace a part and what to look out for.

After completing the work and signing off on it and making the payment we found that the heater was not kicking on and they were still outside. I approached them and let them know and they came back without hesitation and got it working in no time without any hassle or extra charge.

Josh seemed like a trainer and was not only a professional but was mentoring Gio. You should do whatever you can to keep him around as he was killing it!

New update for review. We did an evaluation for Air conditioner repair. They were very fast in responding and setting appointment even during heat wave. They gave very thorough estimates and explained everything in detail to my family. Service was very much appreciated!

Older review:
Very good craftsmanship by Nicholas W and Josh R.

I heard about this business through our HOA reps and they have a good reputation so we decided to hire them to replace our kitchen fan duct system. We asked them to switch our 6 inch pipes for 7 inch pipes and were also hoping that they would expand the hole in the wall for the duct exhaust. A miscommunication happened between the initial assessor and the company so when the technician came to work on the vent, they simply took out one of the 6 inch pipes and connected a 7 inch pipe to a 6 inch. However, they listened to me and were also willing to fulfill our requests afterwards by doing an after service request. They did a reassessment, gave a new estimate (with some consideration for the service we paid for the first time around), and were willing to come back and do the job with the same technicians. Also, I guess the initial miscommunication wasn’t too bad because I got to see a sample of their work. When I got home to see their work on the first job they did, I was impressed by the materials they used and their craftsmanship (I was actually thinking, “Damn… Nice job!” I unfortunately didn’t take a picture of it), so I had faith that they were going to do a great job when they came back to do the job to our requested specifications. I am now happy to say that they did an awesome job replacing our kitchen duct system and they also added a little extra touch at the end of our exhaust duct to cover up the hole when the fan is not in use. I am so grateful for this company’s professionalism and excellent work despite my struggles to stay composed when things didn’t go my way and I hope they will be willing to work with me again. Thanks for everything 🙏

I-wave system also installed day after regular service, promptly on time and estimated service time was only 5 minutes longer than estimate,(probably because he took time to explain servicing to us!). Have used Tri-county for over 40 years, excellent service, always

Tri-County Aire now known as Tri-County Services is a complete and utter incompetent, disaster as an HVAC contractor.

They worked on my house in 2019 and 2020 and totally took what was a very simple job and turned it into an absolute nightmare. The basic problem was the dampeners in the ductwork were starting to fail as the house was 20 years old.

Alphonso there HVAC employee told me that I needed to reroute the ductwork to balance the system. After charging me $2,110.00 and then two months later charging me $2,195.00 for changing the ductwork after which the system still did not work.

They then presented a proposal for over $8,000.00 to install a new furnace. There was nothing wrong with the furnace and I threw them off the job. I obtained the services of another competent HVAC contractor who corrected the broken dampeners in the system which now works just fine.

Just look at all the negative comments on both Yelp and Google and you will get an idea what type of a company they are!

Do yourself a huge favor and have nothing to do with them or be prepared to be totally cheated.

Installed gas logs and fireplace doors. Had to custom fit the doors by creating a base to fill a gap under the doors. The work was so good that it looks like the original doors made by the manufacturer.

We called late in the morning for service and were greeted by Sarah, the very friendly and professional dispatcher. She rearranged her schedule to get a team out in the early afternoon the same day. The team, Josh and Nick, arrived promptly and were friendly and very knowledgeable. They diagnosed the problem in short order. Fortunately, they had a replacement part in their truck and fixed the problem rapidly. All in all this was a great experience.

Martin was thorough in his inspection and answered all my concerns. He went above and beyond getting me the best value for my money.

My current HVAC system was installed by TriCounty in 2016. TriCounty has performed the maintenance on the system ever since. The past few times maintenance was performed by their technician, Giovanni P. He's great in all respects.

Most recently, August of 2021, an issue arose with my primary and secondary condensate drain lines. The secondary line was dripping water at the end of each cycle, but the primary line was clear (not clogged). They had to brainstorm with other technicians at TriCounty before fully diagnosing the problem. Once diagnosed, they fixed it to my complete satisfaction. I find the staff and technicians at TriCounty to be top notch.
HVAC service done by Giovanni, P in 2022 and today 6/30/23, again, Excellent!

Fredy was extremely knowledgeable, thorough, patient, and answered all of my questions. He fixed my fireplace and gave suggestions on other related issues that I had.

Diego was prompt and efficient. Tri County installed the system in 2008 and have helped keep it running smoothly throughout the years. Thank you!