Tarpy Plumbing Heating & Air

Very happy with service. Technician (Ginnethon) was very friendly, knowledgeable and professional. Answered all my questions and did a great job with my HVAC system.

Sam called to see if he could before the scheduled appointment time, which was great. He checked out our furnaces and gave us some recommendations for preventative maintenance to assure our systems were running efficiently.

I wish there were half star ratings because this would really be a 4.5 star rating. This rating is for a mini split ac system I just had installed.

My installation team, Eric and Manny, were absolutely top notch. Probably one of the best contractor experiences I've ever had. They were on time every day and even when they were going to be a little late, they called and notified me. They worked with me when I needed to change my schedule one day. They were very respectful of my home and made sure to cover everything every day, and clean up amazingly well at the end of each day. Would highly recommended requesting them for your AC install, they were fantastic.

The star deduction comes from the misleading expectations set by the main office. They told me the install would take 4 days. To me, that means from start to complete finish (drywall and paint). They actually just meant the actual AC install. I expected the paint and dry wall team to be different but I expected them to come in as soon as the install was finished. Instead I had to ask about when the drywall team would be coming. Only then was the team contacted and called me to schedule, to which they told me they were all booked up and it could take weeks until the finishing job was actually complete.

Overall, my experience with Tarpy was fantastic. Everyone I spoke with or interacted with was extremely responsive and helpful whenever I had questions, there was just the one little hiccup/annoyance that made it not perfect, but you have to expect that when dealing with contractors I guess.

TLDR: Highly recommend Tarpy!

Robert was our technician on our last service call and he was very professional, knowledgeable and punctual! We have always been VERY happy with the service we receive from Tarpy at our home and rental properties. We highly recommend!

Installed a mini-split system for my customer waiting area/office. From the initial contact and estimate from Scott B. all the way through the install process with Jayson and his helper, this experience was top-notch! I couldn't be happier.

We actually had a negative experience with Tarpy for a water heater repair. After we received a phone call from the owner who personally apologized for our issues and cancelled the invoice. They did not need to call us but that was a nice touch and showed how professional and accountable they are. Will use them again because of the way they handled the issue.

My evaporator coil failed in the middle of summer, and I found Tarpy online. Cole came out to identify the problem and found it quickly. He thoroughly explained my options and got the repair scheduled for the following day. Matthew and Keegan arrived early and completed the job quickly. The area they worked in was left meticulous.
Everyone was very professional and courteous. I would definitely call on Tarpy again!

A Shout Out to Dan, who coordinated in the background to make it happen!

Installed recirculating pump, expansion tank & changing all necessary control valves relative to the job at hand..
The crews were very polite, cordial and punctual. They were never short on explanations on what the job entails. They care for your property, putting on shoe covers, putting back things as it was and cleaning up after. They carefully checked operations of the system before going through the invoice. Very professional and friendly 👏 We sure glad we went with TARPY!! THANK YOU GUYS

Albert was quick, thorough and explained everything he did. Very professional service! Thank you.

Tarpy we appreciate you for stepping up to a tough and challenging installation and doing whatever it took to get us into a mini-split system that works great. Your crew did an amazing job, in the middle of a heat wave. Eric, David and Manny, thank you, you made a great impression, and just in time for summer!