Pacific Coast Home Services

Third time is a charm with this outstanding vendor. My sink started leaking and my usual handyman knew it was beyond his expertise, so I called Pacific Coast Home Services. Not only did they instantly remember me as a customer, but they immediately sent the same professional Juan Robledo who is very familiar with my older home and it's infrastructure. He was literally at my home within the hour, something no other service can provide. Because my home is older, and I had just done costly renovations in the kitchen, the faucet fix was not an easy one. I had literally just had the sink refinished which made the job of removing the ancient faucet a task that required a master's expertise and delicate touch. Mr. Robledo was more than up to the challenge and replaced my old faucet with literally not a mark on the newly renovated sink. He also replaced the service lines as they were old and leaking. With Juan, the job is always done right and quickly. I now have a brand-new kitchen, including plumbing and fixtures because of this company and Mr. Robledo who is a true professional at his craft. Thanks again to the wonderful team at Pacific Coast, I will keep you on speed dial and a special thanks to Mr. Robledo who comes through each and every time with world-class service.

This is my second review for this company and anyone with plumbing issues should definitely call Pacific Coast Home Services. I signed up for the program they offer and this meant that my second request did not cost me anything for them to come out and ID the issue. I had another old pipe leak and because I asked for the same professional Juan Robledo. It took him no time to locate the leak and it was fixed that very day. Having a plumber basically on call is such a relief, I now know that if another old pipe springs a leak, highly possible as my pipes are very old, I can call Pacific Coast and it will be taken care of immediately. Juan Robledo was again a delight to work with. He is very experienced and respectful of my home and patiently answered all my questions. I really respect the way he is able to explain the problem and how it should be fixed. You could not find a more professional or experienced team to trust your home repairs to and should I ever need their services again, I will be sure to ask for Juan Robledo by name.

First review: You could not do better than to hire Pacific Coast and their terrific team. My leak was very difficult and took time, patience and skill to find. It was also not an easy fix although Pacific Coast still gave me an extremely fair price. I was very fortunate to have been sent Juan Robledo who was incredibly professional and very careful with the infrastructure of my house. Juan was also personable, shared his expertise generously and provided world class service, a top notch professional. I will ask for him by name again because he is trust worthy, thorough and very skilled at his craft. Mr. Robledo is a credit to Pacific Coast and they are lucky to have him on staff.

Juan did a great job of explaining my options for my PG&E service upgrade from 100A to 320A, adding 2 EV charging ports and a transfer switch for a portable generator (we lost power for 3 days August of 2020 due to the fires).

Rogelio installed the new panel and next day Eric and his cohort started to pull the wire & install the conduit: I slowed them down asking questions of how and why but they were patient and made some changes per my requests.

Job is not done yet (the above is a LOT of work) but I am very happy with Pacific Coast electricians!

I had a very good experience with Pacific Coast Electricians today.

The circuit breaker keep tripping since a day ago and cause our fridge to go down every 15 minutes. I made a call to PCE, Sabrina was very friendly to find a technician who can be arrive at my house 1 hour later to take a look.

James Glover was the technician to my house. He was very friendly, polite and knowledgeable. He was able to quickly identify the breaker that caused the problem, and did more diagnose to ascertain the solution. He did give me 3 options. One is changing just the problematic breaker, second is to create a new panel offloading some circuits, and the third one is to replace the complete panel. I had to say the prices are at higher end based on the numbers I collected so far, but in the end James gave me a very decent discount and helped install the replacement breaker, to solve the problem for now and leave us more time to think about the other options.

I am definitely happy with James and the company. If you want quality work to be done, this is the company you can trust.

Thanks!

Juan was our technician and he was fantastic!. He was able to fix our A/C and let us know what issues can size in the future. He was super friendly and went above and beyond expectations

They came with short notice and brought the necessary equipment to clean out the drain pipe. We were not certain of the type of plug and they were ready to work on any typical type.

Luis Martinez was great. He found the problem right away. Also, very good at explaining the problem we were having. I would use this company again.

Richard Castaneda came by our place after we experienced a few days of really weird electrical behaviour. He was professional and thorough, making sure he completely understood our electrical setup (it's really old and has had a few changes over the years!). He spent hours investigating the different connections, wires, and circuits that had accumulated over the years so he had a clear, holistic picture of the whole house. He was able to work his magic to restore power to our essential functions, which we are really grateful for.

Richard very patiently spent a lot of time explaining exactly what the issues were, how he addressed them, and walking through our long-term options options to address them. He sent really detailed pictures and videos documenting everything.

It's clear that Richard loves his job, is really knowledgable, and wants to help. We're really thankful for his work!

I am very happy with the service in general. Jeremy Correa was helpful in diagnosing the issue, find work around it, and making sure we are happy with the outcome.

I had a mini-split HVAC system installed in my wine cellar by Omar, Jesus and Eric. Before they arrived I received an email stating who the technician leading the job would be along with their picture. The project involved installing a remote condenser unit outside and the main head unit in the cellar. They also had to tap into a proper drain pit for the condensate. I'm very particular about quality and attention to detail. The team did a fantastic job making a very clean and well integrated installation, without damaging my wooden wine racking system. The job was done efficiently and quickly and they communicated well with me about my expectations and how things would be done. Overall I'm very satisfied and definitely recommend them.

We called Pacific Coast Electric to see if they could help us out with our issue, and they were willing to bring someone out to inspect our property. The customer service representative claimed that it cost $89 for inspection by the technician, and that it could be used towards a fix.

When the technician came over, he did initial inspection of our exterior panel. Nothing wrong there. When we asked him to inspect the attic, he did not heed our suggestion (even though it was where the real issue was). He ended up spending almost 4 hours testing other wall plugs throughout our house and could not identify the root cause of our electrical issues. In the process, he increased the cost of our inspection to $465 due to the more involved diagnosis (despite the $89 that the customer service representative claimed over the phone). And then he said that in order to solve our issue, we would need to spend $8k to install a new panel and sub-panel.

We paid the $465 for the inspection but we declined the $8k option because we felt like it was a terrible value proposition - and it did not actually solve the root issue. We found someone else who identified the issue and fixed it under a hour - for less than $200. And yes, the real issue was a loose wire - in the attic.

This is rather unfortunate because I went on Google and saw the positive reviews for Pacific Coast, but what I experienced was an inaccurate and overpriced diagnostic.