Direct AC

This was by far the best company to call! I am so impressed with the professionalism and attention to detail they offered. Everything from the customer service, work ethics, high quality of service, and quality of work was on point! Chris Thompson did an excellent job, his professionalism and knowledge gave me comfort and put me at ease, knowing I made the right choice to go with this company, he answered all of my questions and got the job done! Thank you Direct AC for hiring the right people for the job!! I will definitely be recommending this company to friends and family! Happy Holidays!

Van was on time, friendly, and knowledgeable. Our heater is working great now! I would definitely recommend them to others.

Direct AC replaced our furnace and air conditioner this last week. As we were going through the process of getting quotes, Jason and Chris were great to work with. They answered all of our questions both while they were here and after we had time to review the quote. They sent us plenty of information about the products so that we could make an informed decision, but was not attempting to sell us something that we didn't want or need. They really cared about our satisfaction and didn't treat us like just another sale.

The schedulers were easy to work with and called to set up the appointments quickly after we decided to go for the replacement A/C and furnace.

On the day that we had scheduled, Chris showed up early and got to work immediately. They did a very fast, but very professional looking installation. They didn't leave until all of the equipment was installed and tested, and they had shown us how to maintain each piece of equipment. They cleaned up after themselves before they left, and had it not been for the new equipment, you wouldn't have known they were here.

The quote that we were given before the project started is the amount that was billed. It included everything, including all taxes so there were no surprises.

Overall, Direct AC was a great company to work with and we would highly recommend them to anyone!

First off, Jason was excellent from the start to finish. Jason got back to me quickly; sent me options, had a tech come by for look and scheduled my installation within a weeks time. Chris and Van were on time for the schedule installation, ready for the day and they finished the job in record time. I was working from home the entire time and could barely tell thy were in my home. They were so professional, they wore their masks and were respectful of my home. Like magic my old system was removed, my new system was installed and they repaired the minor issues. They had me up and running in no time at all. Thank you Chris and Van for your excellent customer service, your technical expertise and for the focus, quality and efficiency you displayed on your work. Thank you Direct AC for your help with this project and for the extremely reasonable pricing options!!! I had such a great experience, I will be referring Direct AC to all my friends and family.

I was having trouble with my heater and air conditioner units I was able to find Direct AC who were local and also able to support small business:) Chris came out within an hour of my called. They were able to resolve my heater issues and little did I know is that the unit needed to be cleaned.Being a mom I was sure happy they were able to come out immediately during my busy week and my kids were able to get warm ASAP. Thank you Chris so much for being professional, on time.
Also while Chris was at my home, He checked my AC unit, it was low and need to be recharged. He did it fast and efficiently without tacking on a large amount to my bill. I will definitely use Direct AC and will recommend them to my family and friends. Thanks again Chris!!!!!

Technician was efficient, thorough, I couldn’t have asked for a better service.

Shawn took care of us so well. He was prompt and fast! I cant believe it took us this long to get our heater fixed... didnt know this was that great of a value! We def had a good experience. We’ll definitely come back here and request for shawn!

Shawn was awesome! He serviced my system and was not only professional but informative and very courteous. I would definitely recommend this company. And if I need maintenance again I will ask for Shawn.

I communicated with Jason who was able to arrange a complete system install on very short notice. Van, Chris, & Sean set up a furnace with heater & air conditioner in my home. The guys were professional, personable, and took the time to answer all questions I had. They stayed until the job was complete and cleared away the all the mess. It’s refreshing to have folks who take pride & care about what they leave behind, a positive impression and craftsmanship in a job well done!

I would like to give praise to one of your Technicians named Shawn Pace! He showed outstanding customer service and excellent knowledge in everything he did and made me feel at ease. He took a lot of pride in his work and I am grateful for that! Thanks Shawn!