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Discount Plumbing Reviews - 84

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Derek Bridges

Nice enough came out to look at my job. Then never received the bid as communicated. I called to follow up and was told they would send it over by end of day still nothing. I just wanted them to be aware of the opportunity they have for follow up with customer, but have no doubt they do good work

Alan Besse

I did use Discount Plumbing, they showed up on time did the job I hired them for I have no complaints at all I would use them again if I needed them hopefully I won't need them

Nancy Fernandez

Nickolas did a great job. Very professional, knowledgeable, repair done timely and very reasonable price. We highly recommend this company. More success on your business.

Daisy Felix

A company with professional courtesy and excellent work ethics! My property needed service for a main line clog on a Sunday afternoon. My concern was handled kindly and the service was delivered promptly. I will definitely return my business here.

Curtis Wong

Customer service was awesome. Fence company dug through my sewer line, and would've never known without Forest and Phil's help. They did everything they could and went the extra mile, going so far as to offer up alternative solutions to the issue at hand.

Sarah Murray

We called in because our water heater's pilot light wasn't staying on and was also leaking. I had called in and gave the girl over the phone my info and asked to be called upon arrival so we could open the gate and put our two not so friendly dogs away. She was short and gear to get off the phone.
When they sent out a plumber it was a man named Frank, my husband interacted with him first and said he was short but answered his questions. Frank had told my husband because of Easter weekend they wouldn't be able to come out till Monday, that was fun but he never asked when would be a good time to come back out, and never actually confirmed the appointment.
Next Monday rolled around and I had just woken up to get ready for work and there was someone banging on my front door. It was Frank. He said he called but no one answered so he came by anyway. My dogs where inside going nuts, he then became verbally aggressive and very, very rude when I asked what number he had called. Then he proceeded to tell me he would 'only deal with the man of the house'. Say what...?! So I called the company immediately, spoke to the office girl again, who was rude and short as well and irritated me further, I dropped the f bomb a few times and that seemed to get a fire going under her hiney and she then connected me with Steve, who I assume was the owner.
I told him rather aggressively why I was so livid and he seemed genuinely apologetic and shocked. He then assured me we would be taken care of and would send a different plumber on a Wednesday. I felt better. He sent out a very nice man named Brenan, he was polite and got strait to work. Breanan got back to me with what needed to be done and the cost. The cost was outrageous. They were going to replace a water heater that was covered under the manufacturer's warranty and install it. They said it would be between $650-750 just for labor. Nope. The water heater was priced at $375 at Home Depot. So that's where we went and now everything is fixed.
Steve was great, Brenan was great. But they over charge and the initial meeting wasn't great at all and cost them our business as well ad two other people in our tiny neighborhood who were having issues with their water heaters as well. I definitely recommend going elsewhere for the cost alone. But if you don't, ask for Brenan.

Penney Weinheimer

I had a leaky shower that I tried and failed to fix. I called discount plumbing and Brennan was able to take care and fix my leaky shower very quickly.

For the service and the price they can't be beat and I'd definitely use them again and recommend them to anyone.

sophana lorn

I called and Maintenance on the phone made a work order for immediate response. They dispatched a Plumber to my home in an hour on a cold night, and he got here and went straight to work. Knew exactly what to do, and approached the problem with answers. Honest and hard working at late hours of the night.... couldn’t ask for more. Thanks again Nickolas Santos!

Tiffany Soares

Wonderful experience! Danny A. was prompt and very knowledgeable! And honest! You have a wonderful plumber on your team. Thank you for getting us out of hot water! (No pun intended!)

Eric Ellefson

I called Discount Plumbing when our water heater began leaking and flooded our garage. Their employee Hector, assessed the problem, instructed me on what water heater to purchase, and promised he'd be back later in the day after finishing a call 20+ miles away. Though it was late in the afternoon, Hector returned and replaced our water heater. Hector was friendly and knowledgeable and we will certainly use Discount Plumbing in the future for our plumbing needs.

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