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Michelle Leigh
I am very pleased with the service I received by Discount Plumbing. They removed the old and installed the new dishwasher, with NO damage (which I will explain in this review), as well as cleared the drain for my washing machine (which two other plumbing companies failed to do).
Let me start with Nathaniel. He was the "go to" guy. From my very first phone call asking for an estimate, he was always very professional and friendly. If there were delays, he would call me. If I had to delay or postpone, he worked with me. If I had questions or concerns, he was right on top of making sure I had the information I needed. Nathaniel is the type of person who could teach others in the service industry how to treat customers.
Matt the "miracle worker" is the person who came to my home for an estimate, and is the person who did the actual removal of the old and installation of my new dishwasher.
I had concerns about having to damage the floor or the counter top while getting this work done. I have an older house, and at some point in its history, the kitchen floor had another floor put right on top of it, resulting in a very tight space for the dishwasher, and potential for damage when removing and/or installing. (I was also told by another company that they would have to cut up my floor to get the old dishwasher out.)
I don't know how he did it, but Matt got the old dishwasher out, and the new one put in, with NO damage being done. I am extremely grateful he was able to accomplish this!
When finished with the installation, Matt was kind enough to take a look at the drain for the washing machine. He was able to do what two other companies could not, remove the cap outside for the clean out. It was stuck and somehow, his magic touch got it loosened and off, allowing him to clear out the pipe, fixing the problem.
I also want to mention that Matt was very professional with my 4 yr old son and baby grandson. Answered questions, showed patience when I needed to crowd him in the kitchen, and was just an all around friendly person, and despite our interruptions, got the job finished in a timely manner.
I recommend Discount Plumbing, and will call them for any future plumbing and drain services.
Glenda Avilla
Clarence, Discount Plumbing’s employee, was right on time and fixed my problems in a very timely manner. He was very professional and his work was perfect. This is the third time I used this company and highly recommend them.
Jacky Quintero-Valerio
Husband and i called around 10 am & made an appointment between 3-5 pm, however we got a call literally 10 minutes after we hung up that someone was actually on our way to us! Our technician was NICKOLAS SANTOS. He was right on time, nice, & got the job done super quick! We originally thought it was a clog due to hair but he said it was something else stuck that could’ve easily been there for years. Whatever it was I’m glad he took care of it. I also love that they have a 2 week warranty.
Alexandra Weinheimer
Called Discount Plumbing several days ago. My toilet was clogged and water was running into the bathroom! I called in the morning and in the afternoon the young man came right in the time frame i was given. He was very nice and polite, helped me with the toilette (oh this toilette...) and even did a quick inspection of the plumbing system in the house! He also told me that the company is now providing air conditioning and heating services and even gave me a 50$ off coupon! Will definitely use it anytime soon. Absolutely loved my experience!
Kevin Goehring
I called Discount Plumbing at 1:30 in the morning after a blockage started flooding the house. Within 30 minutes we had a friendly plumber at our door. Francisco fixed the problem and even helped get things cleaned up. The price was very reasonable.
Richard
Everybody at Discount Plumbing is very friendly and helpful. From the front office to the techs who came out to my home. Nick S. and everyone whom I spoke to, are very skilled, polite, and respectful of my home. I am the kind of person that has a million questions, the entire team took the time to answer each and every one. I recomend calling Discount Plumbing so you can experience great sevice. Thank you , Richard
Michele Coughran
Discount Plumbing is responsive, reasonably priced and dependable. We have an older house with some challenging draining problems. I count on Hector and the Discount Plumbing team to keep everything running. It's always much appreciated. We used to call random listings in the phone book and were generally disappointed in either the work or the attitude or both. A friend recommended Discount. I've called several times and they are always quick, efficient and pleasant to deal with. Hector comes out and he addresses everything I have even if I forgot to mention it in the original call and never acts pressured for time or "bothered" by what we've asked to have done.
Martha D.
Great customer service! My water heater went out and so I called Discount Plumbing this morning. They sent Frank out to help me with the process of obtaining a new water heater. The work was done timely and we now have HOT water!! Frank's professionalism and great attitude made it easy! I will be using Discount Plumbing for any future needs. Thank you.
Anthony L.
I had a few issues and the manager came right over and fixed everything. There was something caught in the garbage disposal and he got it out quick. Hot water heater needed adjusting, he fixed it right then and there. Backed up toilet -- fixed it quick. I would not use any other plumber. They're the real deal. Great response, reasonable rates, reliable service.
Constantine Blayz
Plumber Forest was a very friendly, knowledgeable, and most of all professional plumber. Forest came to do one task and left with a bigger task coming his way because of Forest's excellent customer service skills. I highly recommend this company if all their plumbers are like Forest.