Hamel's Air Conditioning & Heating Inc.

Very nice team,professional,talented ,knowledgeable people.Did a great job installing my new heat pump .Recommending them to everyone i know

The 2 gentleman were very polite and helped us understand some basic maintenance and serviced our system.

I called Hamel's originally to perform a diagnostic on my leaky AC. I called first thing in the morning, and they had someone out that afternoon, who was actually the owner of the company. He was later than the original estimated window they gave me, but did call to let me know (and I understand jobs sometimes run longer than anticipated).

He was professional and worked quickly. He was able to make a minor repair right then, and also made a few recommendations related to the issue (as well as a couple small thing he noticed while poking around in the attic).

He took pictures to show what was wrong, and also where he made repairs. He answered several of our questions patiently and thoroughly, and I felt as though I was getting an honest answer which, as a woman, I really appreciate.

A week later, I had them come out to do the recommended additional work and the guys were actually earlier than expected, and extremely careful in take measures to protect my floor and belongings (much appreciated!). They worked quickly and got the job done, again, taking pictures, and answering all my questions. You can tell these guys are truly knowledgeable.

I was worried the pricing was a little high, but a friend who did HVAC in San Diego but moved recently, assured me the price was fair. The only thing that I would like to have seen be different is to have a more detailed/itemized invoice provided.

Overall I was pleased with the level of service provided and would not hesitate to recommend Hamel's, or use them again in the future.

Our air conditioning needed to be replaced in the main dining room of our restaurant during the hottest week of summer. I called Hamel’s and even though the particular unit we needed was scarce they were able to locate one nearby and had it shipped asap. The day of the install there was a storm moving in and they arrived early in the morning so the crane operator could place the unit on the roof before the winds picked up. They worked through the rain and had us up and running by lunchtime. Luke and his employees are extremely professional and knowledgeable about what the best and most efficient setup for your situation is. I have been using Hamel’s for years and will continue to do so.

All members of Hamel who I spoke with and arranged for a new HVAC installation were of the highest professional caliber. Very accommodating, knowledgeable and with a high work ethic that mandated a commitment to the customer that the installation would be accomplished with the highest of standards. They take pride in the work that they do to achieve customer satisfaction. I felt very fortunate to have Hamel correcting a major problem with such consideration. Luke, Jack, Nick and Amanda are representative of a company that goes the distance. Thank you

Excellent service. Working with Mike,Luke,Brian,Alec and Ethan made this Commercial HVAC removal and install a great experience and new thermostat. I highly recommend them.

Yesterday I wrote a 1 star review for Hamel's A/C business in Lakeside. I believed that I had been taken advantage of - and presto I came across an email requesting a review (of Hamel's). I unloaded. As soon as I posted the review I realized I should have contacted the business and let them know what had offended me - and give them a chance to "make this customer happy".
First thing this morning Mr. Hamel (owner) contacted me (via phone). We had a productive chat we both expressed our positions and arrived at a mutually acceptable solution.
I will use Hamel's in the future.

This is the only HVAC company I trust in San Diego, very knowledgeable, responsive, and excellent value.

The tech, Mike, was professional and knowledgeable. I wanted and got an ac service. Mike recommended I have the blower motor capacitor replaced to improve system efficiency. Sounded reasonable and I agreed. I was charged $350 for the part and installation. The total bill was a shade over $450 including the charge for the system inspection.
I erred and paid - I overpaid, Mike and Mr. Hamel i would appreciate a return of some of my money.

Troubleshoot my system quickly and professionally. Unfortunately the required parts have to be ordered. Rescheduled quickly though. Technician was knowledgeable. Did not rush the job, even though he found the issue within 10 minutes of arrival. Highly recommend their services