West Country HVAC

Derek Was the tech that came to our rescue he was very Professional and experienced he knew the problem right away got it done got our AC working in no time he was so helpful so polite so honest. We couldn’t have asked for a better tech to come and take care of us in such a short notice of making an appointment we really appreciate was West Country hvac. Thank you to everyone they are a very great company would definitely recommend it to anyone. Thank you again Derek.

Very pleasant experience. Very busy company but made accommodations for two heat suffering seniors to get relief at a very reasonable price with a very pleasant service man. I will call them again.

I have two ill and elderly Tenants in a leased property I manage and their A/C was not performing for several days. West Country is well known and respected. I had them install my new HVAC system last year and I call them for help for most every A/C and/or Heating problem, but today they went above and beyond by helping fix this issue ASAP.
Thank You Derek for Your Service! Thank you from the bottom of my heart for fixing their A/C today in a timely and professional manner!!!
Blessings to you and yours,
Tiffany Bailey
TLC Realty Lic.#01455223

They gave me a good deal and when I had any issues I just had to call Derek and he took care of everything. They have gone above the line to make sure everything was well and I was happy. I recommend them to everyone.

We have used West Country HVAC twice now and Colleen has been more than courteous, helpful, returns your call (if needed) in a very timely manner. Miguel, our service tech twice now, was on time, very courteous and more than willing to go above and beyond what was initially requested.

I highly recommend this company for your HVAC needs.

There aren't enough words in the dictionary to describe the excellent service West Country provides. Let me describe how I came in contact with this wonderful company. My dilemma started on Saturday morning on the beginning of Labor Day weekend when my AC unit decided to stop working. So I began my search for someone to come out and repair it. I called several places, some no answer, one couldn't come out until Tuesday after the holiday and another didn't return my call until late in the afternoon, so I did reach one company who's name says they're "reliable" and could be out between the hours of 1pm to 4pm, ok great, long story short after several calls the person decided he would show up at 6:30 that night, no thanks. So I dug out the old yellow pages and began calling down the line, 4 alleged 24/7 emergency/weekend didn't answer, the 5th call was to West Country and they answered, I was elated to say the least, they took some brief info and said someone would call me back and would try to get out that night, so I waited and thought here we go again but to my surprise the owner actually called and even though they couldn't come that night he stated someone would be out first thing Sunday. I received a call from Derek just before 8am, he took my address and said he was on the way. A few minutes later I received an automated call saying the technician was heading to my location and within 30 minutes Derek was at my door, it was everything I could do not to cry. Obviously it had been so hot out but was even hotter inside the house. My AC was up and running again within an hour. Derek also informed me that West Country has a pretty affordable maintenance plan that I will definitely be signing up for so I don't get caught in this position again. If you are in need of emergency repairs, don't call anyone else in the High Desert except West Country, if you're looking for a company that won't rip you off, West Country is who you should call and if you're looking for routine maintenance to keep your heat and air running efficiently, West Country. All others say they are 24/7 but West Country truly is. I am thankful the company who's name says "Reliable" didn't show up, no telling what service I might have received. Thank you again West Country.

Miguel came out to check why our ac was blowing out warm air. He checked everything and made a recommendation, which I wanted to wait on today. He explained everything and was very knowledgeable. Thank you Miguel. I’m sure I will be calling soon to take him up on his recommendation. Thank you West Country HVAC!

Good response time completed warranty work, no questions. Friendly and knowledgeble technitian

Called West Country after a couple of other HVAC companies were unable to diagnose our issue. The person answering the phone was very understanding when I told her about the problem. She promised to send out their best tech. He should up as promised and was able to figure out the problem. He was very clear explaining what he found & his solution. He then proceeded to fix it perfectly, in a timely manner and a more than reasonable cost. Very good people.

West Country HVAC provided us with awesome service. We had the pleasure of working with Miguel, who really took his time to explain what was wrong with our heater, how to avoid certain problems, and how he was going to fix it. If we need service again, we will definitely be using West Country and Miguel again!