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Energy Smart Engineering Reviews - 60

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sani Bukari

Excellent response time
Very informative
Very professional
I will highly recommend him

Hossam Elzuhery

I used energy smart for 2 projects; a solar system and AC duct system replacement. They were very helpful. They walked me through different financing options and their prices were competitive to other guys in the market. Solar system was delivered once I got approved for a loan and installed in the second day. They took care of all the paperwork and other county formalities. Solar experience was 5 stars. However it was kind of rough with AC duct system. After installing I wasn't happy with the outcome. When I expressed my concerns the manager himself came and discussed what I need to change. They took care of the changes as I requested. For the manager to promptly address my concerns and do what it takes to satisfy me as a customer indicates good customer service. Highly recommend using them.

Javier Macias

Trust me they only got one star cause you can’t leave any less otherwise I would have. Energy Smart came out to our house to service my A/C after it stop blowing cold air. Gal who serviced the unit was nice and knowledgeable. Told me they would be notifying my warranty company American Home Shield that same day of repairs. It has been 8 days since they came out and the warranty company is still waiting for their report. Every time I call Energy Smart the girl on the phone keeps telling the advisor is working on it and they have 48hrs to turn in report. Um..... it’s been 8 days! She keeps telling she is so sorry and that she understands... um no you don’t! It’s been 105+ degrees everyday since then and unbearable to sleep at night. Company is a flake to do not call them for service.

Kristen Mattox

Last year...Guy showed up with no ladder and not enough tools. Had to leave to go get what he needed, twice. We waited hours for him to return. Couldnt fix it. Replaced HVAC and they caused a leak which damaged ceiling. Can't get it fixed because its through the home warranty (which we DID NOT renew) and they gave us the runaround. The PVC pipe running from unit to vent pipe was placed so it sloped back towards unit. I do not recommend this company. This year we hired another AC business to replace our other unit. The difference between these two experiences is night and day. I DO NOT recommend using Energy Smart.

Kristina Sutakul

Very disappointed in the service I received from Energy Smart. They said they fixed my AC and it wouldn't turn on because I have an electrical problem. I had 2 electricians come out and they both said no problems with my electric. Finally had another AC company come out and they advised me that all the parts they replaced were installed incorrectly and some not even hooked up. So now it's been 2 months without AC and we are in the middle of heat wave now. So disappointed in customer service with pretty much everything they have put me through. I just hope the new company I have coming out is not dishonest like Energy Smart.

Robert Brock

Tim serviced my A/C repair today. Outstanding service and fixed it right up. Got a quote for +$800 from another company and he was able to charge me $80 for a pound of refrigerant. All the other stuff was covered with my home warrenty.

Highly recommend!
Thank you Tim and Energy Smart!

Antonio Fergus

Fixed our A/C problem... Was knowledgable

Chris Knight

My home warranty company sent these people out to my house. I called them to try and schedule, which took 2 days, 4 phone calls and finally driving to their business to schedule in person. They do not answer or call back. After the diagnosis, (we’re at a week without a/c), they still will not return my call about replacing the unit. I think they were under the impression that I was going to do what the warranty company recommended, when all I wanted was the warranty to pay the cash out option so I could replace the whole a/c unit. But... since they wont return calls, we went with another local reputable a/c company. I wouldnt let someone work on a main component of my house if they cannot figure out how to operate a telephone.

Marcia Ouazzia

Frank from Energy Smart was beyond helpful. He was extremely knowlegable about our HVAC unit, but was able to explain the issues/parts in a way we could understand. He carefully diagnosed the problem and was able to come back the next day to fix our unit. He was respectful and friendly. Great experience. Highly recommend them. Thank you Frank!!!!

Wendy Karsevar

The professionals at Energy Smart have been amazing to work with. They were able to diagnose the problem w/my HVAC unit quickly (in the middle of the great heat wave of 2017). They worked with my home warranty company, and took the hassle out of it for me. Within 5 days, I had a brand new top of the line HVAC unit on my roof. Works like a dream! They have also been very easy and pleasant to work with on the business side. GREAT company! I will ALWAYS call them first!

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