Ecology Air Innovations

Mark and his team were fantastic to work with. They were very clear about the problem, worked with us, and installed the new motor quickly and efficiently. I would sure use them again if I needed them.

So fast! I called and someone was at my house within the hour. The parts were installed quickly and I had working air again right away. A true life saver.

I decided to go with Ecology Air Innovations after my 33 old HVAC system crapped out on me. They installed a brand new Trane two stage heat pump, variable speed air handler, and all new ducts. I had been looking into Trane equipment because, while a little more expensive, I wanted to go with something reliable and Trane is one of the best. I received multiple quotes on that type of equipment and Ecology Air Innovations beat everyone else's price by a mile. Mark, the owner of the company, initially responded to my request and responded back very quickly. He came out and gave me the estimate the next day. He was very professional and helped me answer any questions I had. Three of his employees came out to do the work the next week and finished the total install in two days. They were all very professional and polite.

One final thing, I received a SMUD rebate with the new install that was only good through the end of the month, and I was doing this very last minute...Mark jumped through hoops for me to make sure all of the paperwork got submitted in time so that I received the rebate.

I couldn't be happier and I highly recommend them!

Ecology Air Innovations was impressive from the start with their quick response to our request for service through the completion of the installation of our HVAC system. The system replaced was over 20 years old with a motor failure in the heating system (entire house rattled when the heat was running). Since we experience annual issues with our AC, we decided to replace the entire HVAC system rather than continue to put band aids on the issues. After diagnostics of our heater issue, Mark and Jake provided very clear options available for repair and did not press or try to sale us on a new system. We appreciate their honesty and decided to move forward to replace our entire system. Jake and Nick performed the installation, and they showed great care for our home by laying floor covers along all paths to attic for heating system and vacuuming any areas where very little insulation may have fallen. Their work was very professional and very neat. After the installation, you could not tell that they were even onsite other than the fact that we had a new system operating without noise; very nice to have the heat without the house rattling. The AC unit was nicely placed and secured on a platform slightly raising the unit above the cement and lines from house to unit were neatly insulated. In addition, Jake went above and beyond when he noticed a poor airflow to the 1st floor, something that we experienced for years where previous vendor, that we used for service, explain that it was because our unit was older and that the range of the airflow was within the standard range. Well Jake looked into it further and discovered that one of the ducts leading to the downstairs registers had worked its way loose. After reattaching/reseating the duct and securing it, we now have a good flow of heat downstairs and we are very pleased (looking forward to a cool downstairs in the summer). In addition, Jake also discovered a damper motor not working so the damper remained open causing the upstairs to receive an excessive amount of heat while the downstairs with the bad airflow attempted to heat the downstairs. Jake had a replacement motor for us and installed it at no additional charge. We're now enjoying controlled heat to the downstairs and upstairs.

Our experience with Ecology Air Innovations was wonderful. It's refreshing to see a business that truly cares about their customers. This company is very professional and provides their services in a courteous fashion, while providing quality product and service. I highly recommend this company for any of your HVAC needs.

They were awesome! Ecology Air is the perfect solution for anyone looking for new hvac system. Solid advice, timely and friendly.

Amazing service, honest and very quick! I had another company install my system a couple years ago, started having issues with the AC and requested they come out to which they only fixed a portion of the problem. After having continued issues, Ecology Air Innovations was recommended and I'm so glad I called! They came right out, showed me the problem and fixed it immediately. My air is working better than when it was first installed! I highly recommend!!

NOT impressed... I scheduled an appointment via their website, and received a confirmation of the request received. Next I received an email stating "Thanks for your booking. Looking forward to meeting you! Once Mark Gilmore accepts the appointment you will get an email notification." Well, I have to take time from work to meet these people, and so I did. But, no final confirmation or other further communication was sent. It was like I had never requested the appointment. Thanks for nothing ...

Ecology Air Innovation is great choice for all your HVAC needs. Mark came to my home, and advised me of options for the best quality and efficiency. He was so helpful and informative. He went above and beyond to find me the best financing. The communication and ease of scheduling was great. The installation went flawlessly, Nick and his crew were great to work with. They were fast and very conscientious. They made sure to explain the system and demonstrate proper use. From start to finish, Ecology Air exceeded my expectations! I would highly recommend them for all your HVAC needs!

Awesome job and and speedy service. Super responsive to our needs and what we needed done.

All I have to say is, wow!! Thank you, Mark. You were awesome. Mark came & fixed whatever he had to fix and he was out. He didn’t try to sell me anything or try to scare me into buying something I didn’t need. He was upfront and honest. He had a great positive attitude and we could tell he’s someone you can trust. I appreciate the great service and would highly recommend Ecology Air Innovations to anyone needing HVAC services in the Sacramento area. You will be very glad you did!