California Heating and Cooling, Inc.

California Heating and Cooling quickly called to setup an appointment for my work order and the technician sent out was helpful and friendly. I would recommend them to friends.

Complete overhaul of my system

First off, I really wish I could rate this company higher than 5 stars. Huuuuuge thank you to the team that installed my system. Alex, Carlos, Brandon and the owner Raul even came over and was hands on doing work.
Hands down best service I've EVER received. These guys came early and on time. They worked very clean, laying sheet down to protect my floors. Very professional and courteous.
This was a complete install of a new condenser, furnace and coil. They did duct work and added a return vent for better circulation.
Raul the owner was very knowledgeable and walked me through the install, assuring me that everything was on schedule. Alex, Carlos and Brandon worked very hard. I could see the sweat drenched shirts as they came out of the attic.
System works great! Got my home feeling cool very fast!!!
I am sooooo glad and grateful that I used California Heating & Cooling.
Special shout out to Gladys who was very helpful on the phone prior to install with answering my questions.
Best HVAC company in California!!!!

I called on a Saturday when my furnace died. Since I was in dire need since it is winter and cold and they were the only company open I was nervous about how things would end up. Most HVAC companies don't seem to have very good reviews and this one had no reviews at all.
Turns out I couldn't have hoped for a better company.
The person who answered was very nice and said someone would be here between 11 and 12. Freddy came on time and was very nice and professional. He said I needed a new furnace and gave me a quote for the standard replacement. Rather than try to sell me more than I needed since the standard would be a big improvement over my 20 year old model.
On Monday, Wilber and Robert were on time to install. They were also very friendly and professional. They wiped their feet everytime they came in, laid something down to keep the floor clean and worked quietly and quickly. When they were done they cleaned up and took everything away. You wouldn't even know they were here except for the new furnace that is working much better than the old one did.
My bill was exactly for what was quoted and they even applied a $300 off coupon.
I'm very satisfied by the great work, great customer service and reasonable cost.

Personnel was fast, efficient, and affordable.

They came over to provide a free estimate. The technician was very informative, knowledgeable and provided all the different options available.

Great and knowledgeable representative! Thank you!

Worst customer service! My AC went out about a month ago... It took this company 5 days to get some basic information to my insurance and after the parts were on June 27th, and received by California Heating and cooling a couple days later, they didn't call me to.schedule until I called them... they told me they couldn't come out until July 21st. My insurance and I had to call them daily to see if they could move up the date since it was taking a month... I kept getting the " let me see if I can revise my schedule and I will get back to you In a couple minutes" hours a nd days would pass and no call back. Called the office and everyone always pointed fingers ay.the others that happen to be out of the office at the time. Thankful i found another HVAC company that was able to help me dame day. California heating and coolinh haveHorrible work ethic and customer service.

Service was great and on time

This company did a reinstallation of my HVAC per contract with Sears. Two months later my HVAC stopped working. When California Heating & Cooling left my house, the installer told me, if you have any problems call us; not Sears. It was 85 degrees that night inside my house. I called California Heating and Cooling and left a message as it was supposed to be in the high nineties the following day. An extremely rude woman called me back first thing the next morning and told me - all we did is work on your furnace! I said no, you worked on the entire unit; it's all connected and NOW it's not working! She said the air has nothing to do with us and I never heard from California Heating & Cooling again. Maybe this NO CARE attitude stems from being under contract to another company. This should not matter. As a resident of Antioch, I am so disappointed in California Heating and Cooling, an Antioch business. If you've delivered quality work, you should be willing to respond to a customer's concerns. BEWARE of a company that does not stand behind its work!

The repairman, Raul, just left, he was a real sweetheart and had us back in service in less than 5 minutes! Hooray! Thank you and on the Fourth of July too! He came out in under 2 hours!