CrackerJack Air Pros

Absolutely happy with the service!! They took their time installing so that it’d be perfect and did a great job!! Very professional and friendly! They explained everything very well! We would definitely recommend!

Very professional and courteous, Billie in the office is the best, a pleasure to deal with. Andre showed up earlier than expected, was professional, personable and explained everything.
I would suggest this company to anyone.
Added: After not being able to locate the issue, we had a humming and vibration under the house whenever water was run, they came out two times until the problem was solved. Also we only were charged the original quote.
Met practically the entire staff and all are fantastic!

They did.more actual cleaning and maintaining than anyone else has ever done..

I booked an appointment online in early February 2022 after calling their only number available a few times and getting a different employee in different locations (multiple states). Each time I called, the employees were friendly but they were not able to help me and they kept claiming I'd get a call back immediately. I never received a call back. After getting the email confirmation for my appointment, I left work early to make sure I was at home and ready for when they got there. They never showed up. I never got a call/explaination. I tried calling the number online multiple times and no one would answer. It then kept going to voicemail as if I were blocked. I messaged their service online and explained my situation, requesting a call back. It is now two weeks later and no one has ever emailed or called me. My coworker posted on their social media page as I have none on my behalf to see if she could get a reply. Someone from their local branch responded and said their site was non-operational for weeks due to covid. Why wouldn't they have this on their webpage? Why wouldn't the corporate number have any information on this? Why was I able to book an appointment, AND receive a confirmation yet no one showed or contacted me? Finally, why is there not a local number? This was the worst experience I've had with a company (after an appointment confirmation!!), and I still have never received an answer. I missed work for this and had to find other services which caused me to miss another afternoon of work. I would never recommend anyone use CrackerJack! Absolutely terrible experience.

We hired Cracker Jack Plumbing to repair a leak
from a copper pipe we had in our bathroom ceiling. The man came and cut a hole in the ceiling and told us that he didn't have the copper to fix it and that he would patch it and return later and do a complete repair on the pipe. We were required to pay in full for the repair before he did it. He never came back. We called over and over trying to get them to return and finish but they never returned our calls. We would get their answering service and they would tell us that they would contact us. The only time we got through they hung up on us. We have an unfinished problem that we have paid in full for and no one has contacted us to set up a time to complete it.

Came next day, technician was prompt, professional and did excellent work. Cleaned up after my leak. Even went the extra mile to make sure the replacement was the same color top as the previous which required multiple calls to locate. Very impressed!

We were so fortunate to have Brandon come out on a rainy Saturday. Our house is undergoing renovation and workers have removed two of our three toilets. The one left became clogged and was unable to be used. There was also backup in the kitchen sink and we could not do laundry or dishes for fear of a backup/overflow. Brandon diagnosed the problem quickly and worked to resolve it. He even had to go into town to get some additional equipment. He did all this with a smile, a pleasant demeanor and a professional attitude. We so appreciate him, his work and Cracker Jack Plumbing. We will definitely call on them for future plumbing needs!

These men are very hard workers, always on time, very professional and knowledgeable. When they left at the end of the day they left the place spotless. This is the company I will always call for heating or air service. I highly recommend them!!!

Eric Stowe the plumber with Crackerjack Plumbing did a fantastic job for me. This is the first time I used Crackerjack and I will definitely use them again when I have a need. Eric was professional, friendly, courteous and explained the job in terms that was easy to understand.
Great job Crackerjack Thank You!

Brandon Stowe was both professional and personable in his approach to our problem with PVC pipes that had burst during the recent freeze. He fixed what needed to be fixed, inspected the entire system and did not try to “upsell” us services we didn’t require. He is an honest & skilled plumber. We will use him and Crackerjack Plumbing again when needed!