Juan and his team care about what they do. They have never failed to make any problem right, to the advantage of the customer, even when it hurts them a bit. This business works in one of the hottest corridors in the Northern Hemisphere, and it would be easy to be callous when your services are in high demand, but that's not in the character or ethos of this HVAC business. They care about their customers getting a quality product on time, stay in communication with you even when things go just a little wrong, and follow through on a job until its completed at a higher level than you would have expected.
Amazing service. Called because our thermostat broke (of course when the first freeze came) and they sent someone out same day. Daniel was polite and efficient. Highly recommend.
This company is extremely honest and has a high level of expertise. Saved us from disaster because another company wanted to put in the wrong unit for over two thousand dollars more. They also came right away. We had to wait for weeks with others Amazingly wonderful experience
JC was wesome you guys are our new AC company thank you so much for your fast service and fixing are home A/C. Very fast and honest. Thanks again JC you rock AAAAAAAA+++++ Best a/c and heating company in Tucson by far. Thxs Clint and Sam.
Vail Heating and Cooling installed a new HVAC unit for our garage/art studio. This is our third experience with them and each experience has been five star experiences! The owner is local to Vail and thus is more responsive, more available/accountable and less costly.
JC was extremely professional, and was the absolute right guy for the job. My home went from unbearable swamp back to my own little paradise within 45 minutes of JC walking through the door. Thank you Vail H&C, and thank you JC.
A/C went out this morning and is back on this afternoon. Excellent service. Noel is a first class technician. Vail Heating and Cooling you have a new customer.
Great response time and appointment for our broken ac in hot summer weather. Luis who came to fix our ac was professional and explained what was wrong. Most important fixed and so happy to have ac again! Thank you
Darin Heath
Juan and his team care about what they do. They have never failed to make any problem right, to the advantage of the customer, even when it hurts them a bit. This business works in one of the hottest corridors in the Northern Hemisphere, and it would be easy to be callous when your services are in high demand, but that's not in the character or ethos of this HVAC business. They care about their customers getting a quality product on time, stay in communication with you even when things go just a little wrong, and follow through on a job until its completed at a higher level than you would have expected.
Shannon
Amazing service. Called because our thermostat broke (of course when the first freeze came) and they sent someone out same day. Daniel was polite and efficient. Highly recommend.
Kurt Schild
This company is extremely honest and has a high level of expertise. Saved us from disaster because another company wanted to put in the wrong unit for over two thousand dollars more. They also came right away. We had to wait for weeks with others Amazingly wonderful experience
Clinton Beason
JC was wesome you guys are our new AC company thank you so much for your fast service and fixing are home A/C. Very fast and honest. Thanks again JC
you rock AAAAAAAA+++++ Best a/c and heating company in Tucson by far. Thxs Clint and Sam.
Larry Spooner
Vail Heating and Cooling installed a new HVAC unit for our garage/art studio. This is our third experience with them and each experience has been five star experiences! The owner is local to Vail and thus is more responsive, more available/accountable and less costly.
Jonathan Ahles
JC was extremely professional, and was the absolute right guy for the job. My home went from unbearable swamp back to my own little paradise within 45 minutes of JC walking through the door. Thank you Vail H&C, and thank you JC.
Val Reid
Daniel was helpful and professional. He discovered the problem, fixed it and always kept me informed of his progress. Would definately use him again.
Samantha Ganzhorn
JC came on time and Very Courteous. 5 stars. Our AC was fixed in 15 minutes. Thank you! Very awesome. My new AC company!
private pyle
A/C went out this morning and is back on this afternoon. Excellent service. Noel is a first class technician. Vail Heating and Cooling you have a new customer.
Rebecca C
Great response time and appointment for our broken ac in hot summer weather. Luis who came to fix our ac was professional and explained what was wrong. Most important fixed and so happy to have ac again! Thank you