Breezeways Air Conditioning & Heating

Ray is amazing!! He talked us through everything, took pictures, answered all our questions. Honest and professional!

I was totally oversold! Tech convinced me to replace both AC unit and furnace so the SEER ratings would match. Could have simply replaced my 12 SEER AC Unit and done a minor repair to my furnace. Found out they tried the same thing on a friend of mine. He got a second quote and did the job for $4000 less than mine. Highly unethical of Breezeways to upsell in this manner!

EDIT:
As per your response Mr. English, the conversation was between me and your technician.....you were not present and there was nothing in writing. I can confirm for you that I was noT presented an option to repair. I was only presented prices on packages of complete replacement of the AC Unit AND Furnace in 14, 16 and 20 SEER.

David Gonzalez came out and knew right away what the problem was with our AC. He knows HVACs inside and out! David is also very courteous and explains things in easy-to-understand terms. We like that he takes pictures of areas of concern on and around the unit on our roof. He not only shows them to us, he will put them in our file for future reference.
As they say, a picture tells a thousand words. What a good idea!
The gals in the office are also courteous and knowledge. All in all, we are very pleased with BreezeWays and recommend them highly.

Had a few questions on my heating and cooling so I looked up my local company and spoke on the phone with Hailey. She was very professional and was able to help assist me in scheduling an appointment to get everything checked. Looking forward to them coming out soon!

Yeah!!!My AC is finally working 1st I like to thank David Gonzalez for showing me excellent customer service from the beginning and going above and beyond to makesure I got taken care of. Together with the rest of team: Rachel,Tonya and Shawn I was able to finally get through this nightmare. It's nice to know thier are still people you can trust in...Thank you😊

I spent $425 and my cooler doesn't cool. The service tech said my coils needed to be cleaned $300. Cooler still runs constantly and doesn't cool. I think I was told the coilsneeded to be cleaned so the motor didn't work hard. The motor still constantly runs and of course doesn't cool. Waste of money. Temperature set at 78 degrees and cooler still running at 81 degrees.

Ray did a fine job and pointed out several issues that needed attention. Other companies overlooked these to our dismay in prior years. Thanks Ray for doing the job correctly!

We had a contract for yearly servicing with these people. When the technician, Darryl, came out this last time, in mid-February, he kept trying to upsell us. He said that we needed to take apart the inside part of the heat pump and clean it, at a cost of several hundred dollars, along with other suggestions. We declined. We heard later that the technician only gets paid if he upsells, though I do not know if this is true, and our source was not from this company. When the air conditioner finally got turned on, in April, there was only air blowing. It is a six year old unit, and was working before the yearly service call by BreezeWays. We called a different company, and it turns out that a wire had been disconnected inside the unit and a switch left dangling in the outside unit, both of which appeared to be deliberate. I believe, though, of course, I can not prove, that the technician disconnected both items in order to get us to call them back in. I did not like this technician's attitude toward us to begin with, and then when the airconditioner did not work, wondered if he had sabotaged it, and then come to find these disconnected items. Also, the outside unit was supposed to have been cleaned, but was full of leaves and debris.

If you do use this company, be careful. Even if the owners are honest, if the pay structure is set up in such a way that encourages dishonesty in the technicians, you will be taken advantage of.

Great service, Ron Rendon and Chandler Langworthy informed me of all service checks they do when servicing my AC. Had my thermostat moved to a different location. Very professional and they cleaned up the mess.

Outstanding job to Ron and Chandler great customer service, very knowledgeable on systems and they answerd and explained all my questions before I asked them!! Making that connection with strangers and being in their home can be awkward...not with these two. Genuine is hard to find these day.