Breezeways Air Conditioning & Heating

Sean was amazing! He provided excellent service and was totally honest. He answered all our questions, sent us pictures, and did a great job! He went above above and beyond on this call to assist our disabled senior citizen! Thank you so very much! Highly recommend this company!

The work of Ray G was excellent! He did several things that had never been done by previous agents through the years. He explained what he was doing, and why so I could clearly understand. I would prefer Ray to all others that have been sent to my house in years past.

The man who came to do the check up seemed very nice. He told us it's gonna cost an arm an a leg so he was told we would just go through our regular guy then my fiance left for work. I was in my room trying to keep my dogs quiet and calm but was waiting for a sign that he was done so I could come out and sign of and get any additional info. I didn't hear anything in the hall do I went out to see but he was leaving so I thought maybe I would get a call or text about what was going on but I received nothing. A couple days later when my AC froze up again, I went to defrost it like I have in the past numerous times (enough times to know how to open it up and get to it with ease) but as I'm pulling the covers off I noticed that the area I need to open up is already open. He didn't bother to put stuff back the way he found it, didn't bother to say anything when he stripped out some of the screws (till the threads were shiney and smooth) so my air had just been blowing out as fast as it was going in which made it freeze up twice as fast. I still haven't received a text or call or email stating what he even did while he was here. Pretty unprofessional I think. I figure when he was told we would go elsewhere he decided the heck with being thorough and just left.

The fan on our unit wouldn't shut off, even when we turned it off. When we called Breezeways, they said someone would be here between 3-5 PM. Ron was here a little before 3 and had us "cooling down" within 30 minutes! Ron was professional and pleasant to work with...Breezeways is always very concerned about their customers. Great company!

I had a problem this morning with my cooler. Called Breezeways and they set up an appointment for later the same morning. Josh was the service tech who came and he did an excellent job. Replaced the fan motor. Was very satisfied with the job. I have my cooler back... Yea !!!!

I got ripped off by dishonest people, unprofessional staff and deceptive business practice. I called this company because my AC was not giving cold air. They asked me that it would cost us $1200 for parts and labor. Technician stated that he has to buy a new fan motor in order to fix the problem. Technician asked for $600 in advance and we trusted them and made the payment with a check. He did not give us any estimate in writing or receipt of receiving a check of $600.00. Next day, technician came with a fan motor which was not new. In fact, it had all signs and symptoms of being obtained from junk yard. Technician kept on telling us that it is new which was a false statement. We called the office immediately to report, Ms. K restated that it was new fan motor. Finally Ms.K. Ms. T and the technician admitted that it was not a new motor. They breached the confidence, trust and proved that never use people who are in business with unscrupulous business practice, cheating and taking advantage of old female customers. The office manager acting in bad faith and is intentionally ignoring our emails, phone calls to refund our money for not performing the work.

7/1/2019 We are appealing for wrong decision. Here is the photo of old worn out rusted motor that breezeways dishonestly proceeded to install to our AC unit which would have damaged our compressor . Consequently causing a significant unwarranted damage to our AC unit.
CEO of the company has produced a imaginary invoice of $600 to the ROC inspector but inspector never demanded a proof from CEO. Investigation is biased inadequate and out of context. Our complaint was not addressed by the inspector and allegations against breezeways never been discovered and verified. Breezeways billing is inaccurate and false. It has charged us for the work never performed by Breezeways

Jordan was very professional on his visit to provide me with quotes for a new AC system. He took the time to answer all my questions and explained what work would be required. He then provided the quotes on the options we discussed prior to leaving my home. Thanks Jordan!

I can't overstate the awesome service that I got and continue to get from Breezeways. Jose is extremely knowledgeable and trustworthy. He fully explained everything that was happening with my system and taught me how to maintain it. His experience and high level of integrity make him the best HVAC guy in Tucson. I would never work with anyone else!

The company called me the day before the appointment to remind me a technician would be coming the following day. The technician called me when he was on his way to my house. Rob S. wore a mask, which I appreciated. He explained what he was going to do and followed up with information about what he found. Rob S. was pleasant, personable, polite and professional.

Ron Rendon performed maintenance on our units today. He has serviced our units for two years and consistently provides outstanding service! We highly recommend Breezeway for your heating snd cooling needs.