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Liberty Cooling & Heating Inc Reviews - 77

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dennis Caird

We couldn't be happier with our experience with Liberty Cooling & Heating. Christian wrote a very detailed proposal for replacing our AC/heater which outlined everything they would install and replace. None of the other bidders did this. When Christian, Dave and Timmy arrived they efficiently set about their business. The quality of workmanship was impressive. I recommend the firm and their crew highly.

Cheryl McMains

Thank you Liberty again for your service. Last year we had you out after another company said we needed to replace our unit. You said it was fine. Its still working. This week Tim? Came out and estimated some duct work and Chris came by a few days later to do the work. Both guys were super employees. Will totally recommend Liberty Cooling and Heating. Thank you Jim

Elaine Sunsdahl

Liberty provided a very efficient service. Led by Christian there were enough workers on site to complete my air installation within the estimated time and cost. Time was taken to make sure I understood the operation of the installed equipment. A no additional charge visit will be made to make sure there is proper coolant in the system to handle the hot weather. Clean up was thorough. Scheduling was easy.

Bob

I telephoned Liberty Air Conditioning spoke with Nicole. They were highly recommended from the gentleman we bought our home from.
I explained to Liberty Air Conditioning that we purchased a Honeywell Wi-Fi thermostat which we thought would be very easy to install and we needed them to come out and complete the installation.
They were able to get somebody out to our house within about an hour! The service technician they sent out is named Jason. He was clean, friendly, and very knowledgeable.
The service call was completed professionally and quickly and only cost us a small fee.
We were so impressed that we called Nicole back at the office of Liberty Air Conditioning to let her know how pleased we were with Jason and their company.
We highly recommend liberty air conditioning!

Bill Steele

Liberty is the BEST. My ac went out 11pm 6/27. I called them at 6:15 and Raymond showed up at 2pm. He was professional, knowledgeable and friendly. He diagnosed the problem quickly and made the correct repairs for a reasonable price. It’s 108 degrees today and it takes a dedicated person to do this work in Arizona in the summer. Truly a fantastic experience!😁😁😁😁😁😁

Travis Amanda

I don’t think I could say enough good things about this wholesome company. Robert(Owner) takes tremendous pride in his company and offers hands down the best customer service, and if you have concerns he does not take them lightly. I always appreciate amazing quality service, at a fair price. Thank you for valuing the customer, fitting us in on such a tight schedule and doing quality work.

Deborah Hatch

This is the 3rd time we have used Liberty and couldn’t be more happy. The first time, 7-8 years ago, Liberty was the only company that said they could fix our air conditioner rather than replacing it. I want to make sure we are getting a good product as well as a decent price. All 3 times Liberty has come in the winner. Today we had a new system put in our park model and Arizona room. When they first came out they told us our old unit was larger than needed. They called and told us when they would be coming today. They showed up on time with the equipment and manpower to do the job quickly and efficiently. The cleaned up and left our home as they found it. Thank you so very much!!! Max & Deborah Hatch

Clark Osborne

Have been doing business with this company for 18 years, the Staff and Technicians are fantastic. With that said, now comes the reason for this review. The only time I have had a technician arrive before noon was when I had an additional a/c added to my home, otherwise the schedulers have them arrive early evening and as late as 11 pm. The day of arrival usually within one or twos days of calling, but always late in the day, and the technicians last call of the day. On Tuesday 07/10/18 made appointment for today, 07/12/18, with the stipulation that the technician arrive prior to 6pm. When I called to find out the time of arrival was told this afternoon, told them so long as it before 6pm, if not cancel. Scheduling is terrible. Technician arrived found the problem, bad fan motor. Not worried as unit is under warranty. Owner tells me can not be fixed today as they would have to get the replacement motor, again no problem. He then tells me an addition service charge to come out and replace the motor. I said you have never charged me twice before, always on the same ticket. He said that it should have been, and it was not his fault that I lived in Buckeye. I see now why I was always late in the day for repairs, because I live in Buckeye. If you live in Buckeye, make sure they have all the parts required or you will be charged twice, and be prepared to have your repairs done late in the day. Will never do business with them again.

Teeka Harvey

Liberty Heating and Cooling helped us love our home again! After spending the bulk of the Arizona summer battling with a bogged down Air Conditioning unit, we called Liberty and are thrilled with the results. Christian quickly provided us with a reasonable estimate and explanation of services needs. Chris and Dave provided exceptional service as they installed new duct work. We feel confident in trusting Liberty for all of our future heating and cooling needs.

C O

I was referred to them by the community manager who said they are fair, honest and their cost is reasonable. A good experience all around, I had to leave a positive review. I've had several employees here, the work was done as described and I know that working under my old mobile home wasn't the most fun they had, but the job was done well and with a great attitude of helpfulness. Will definitely refer them and call them again if I need to.

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