Hughes Air

About a month ago we had an A/C unit installed by Hughes Air. This last week we had the unfortunate luck of our other unit going out. We contacted Hughes Air again to replace the second unit for us. They came quickly to first inspect the old unit and then worked hard to get an appointment set to install our new unit as quickly as possible. I was very grateful since I am 36 wks pregnant! The came on time, worked quickly and efficiently. Thank you for a wonderful 2nd install!

last night my AC went out. asked some neighbors about who they would recommend. one said “hughes” so I called. the dispatcher said she thought she would have an opening in the morning and said she would call me back. she called back the next morning and said the tech would be by at 11 am. the tech came out diagnosed as a bad compressor and said it would be 300 for the service call. I told him I had no idea it would be so much. the dispatcher never even quoted me a price one time, just that someone would come out so I refused to pay. then the tech got the owner on the phone who said “well you didn’t expect for someone to come out for free did you?” I said “no, but i said had I been quoted a 300 dollar service call fee I would not have had anyone from your business come out at all”. he said he would remove the “weekend charge” and asked for 150.00. I felt pretty intimidated into paying this having never once discussed pricing and discovering later that I could have waited until Monday and had called other places who only charge 75.00. In any case if you do business with them get them to tell you up front what the service call price was. I went from being really thankful the company was nice enough to have someone come out today, but found out later that it came at a great cost, one that was not communicated up front

Hughes is staffed with knowledgable and professional people. I manage several properties and have counted on Hughes to honestly service and repair all of our units. We needed to replace a unit this year and Hughes gave us a fair bid and preformed the work in a quick and timely manner. Thanks to everyone at Hughes!

We are very pleased with the professionalism of every HughesAir employee who helped us purchase and install our new Trane Heat Pump. A good friend recommended HughesAir to my sister and brother-in-law 2-3 years ago, and both recommended that we, too, contact HughesAir. We followed their recommendation, and are happy we did. In turn, we will recommend HughesAir to anyone we learn needs to service or replace their heating and air conditioning unit. Steve and Carol Cox

A good friend recommended Hughes Air when our two central units needed to be replaced. Within a couple of days they came and sent us a quote. Reasonable price and great service. Very happy we choose Hughes Air.

While shopping for a new HVAC unit , Hughes Air was recommended to me. I requested proposals from several companies, but Hughes offered great value for a very fair price. The installers were efficient and knowledgeable. I learned that Hughes Air is one of very few Heating and Air Conditioning companies whose service techs do not work on commission. That element is important in having an honest assessment of the necessary service for an HVAC unit. Everyone I dealt with was very professional, straightforward and personable. Thank you, Hughes Air, for a great job!

I had been without an airconditioner for a few years and then decided to finally purchase a new one after looking at and researching different companies.

Hughes Air Heating and Cooling technicians were on time, very easy to ask questions to understand the process of installing a new air conditioning unit, and professional from start to finish.

So far everything works very well and feel very satisfied that I received good value for the money invested in a new unit, that is definitely needed during our traditional hot summer season here in Arizona!

Thank you for your time and efforts, Hughes Air Heating and Cooling!

Sincerely,

Yolanda Murawski

Top notch from start to finish.
Ryan and Jessie did a great job.
They arrived on time and worked hard all day to replace my 3 ton split system.
But throughout the day, they maintained a great attitude and were always courteous and professional. Jim Hughes stopped by to see how things were going, which was a nice touch. And Rachael, who handled all the scheduling an billing, was first rate.

I'll be calling them next year to replace my other 3 ton unit.

Just had both of our Air Conditioners replaced by the Hughes team and they did an absolutely fantastic job.

Jim Hughes is a tremendous service plus professional who pays attention to detail and truly cares about his customers.In all his employees display the same Professional attitude.

While we have needed to get our AC’s replaced for several years, we just barely limped Ali g with our 20 year old units.. because we pretty much have PTSD from a series of bad to mediocre contractors and dreaded the idea of tearing our house apart to remove our existing units. And the drama which seems to “ALWAYS” follow residential contractors.

Jim and his team was completely professional, extremely technically competant, exceedingly pilot and efficient. All while being cost competitive.

If you are looking for AC work, do yourself a favor, along with a lot of time, money and frustration.. call Hughes AC, ask for Jim and you will be happy you did.

They set the bar for all contractors, including myself.. and yes.. I’m a contractor as well.

Quick response, fair pricing and amazing service. Jim is a hands on owner - came out immediately to talk about the new unit, got it scheduled for installation and within days my old unit had issues. It was taken care of immediately by a tech on a week night and Jim himself called to see if everything was ok. Installation was professional and the system is awesome! Went onto the APS site and could see an immediate drastic reduction in the amount of energy this new system is using and it's much more comfortable than old unit. HIGHLY RECOMMENDED.