Ufirst Heating & Cooling

The technician, the owner, who works 10 hr days to provide for his family, came an hour early with a professional & caring personality! 95° in the house, air conditioning not working, he shared humor with me so i wouldn't focus on how miserable it was in the house. Diagnosed the issue immediately & resolved it for me. He went above & beyond with his out standing customer service skills! I highly recommended him above the big companies!

Dealing with this gentleman was an awesome experience, love the unit he installed for me, he makes everything look so easy. It’s been a year and I had to call him and he’s on the spot to follow up. Thanks for your service and we appreciate all that you do. I am very skeptical about referring others but Juan is a must for me 👌👍🤙

I had a warranty company fail me when I most needed their assistance on a broken AC unit that badly needed replacing 2 years ago. Juan came out to serve on the contract, and then shamed them as a provider when he saw what they were doing. Then he worked with me separately from the warranty and was wonderful! He offered me five years' worth of service on my new unit to make up for the poor service the warranty company gave me. Wonderful company!

A friend recommended me to Juan and I couldn’t be happier. I called and left a message a short time later Juan returned my call and arrived at my home a short time later to repair our AC. Given this is the middle of the July the lighting fast response time was amazing. He was professional, very polite, and reasonably priced. I Highly recommended and will use again. Thank you again Juan!

As usual amazing service. We had the ac gout on us when it was 110 degrees outside. Juan and Donny were quick to diagnose the issue And had the motor fixed within 30 minutes. competitive price as well.

Juan and his team are reliable and timely. They focus on the customer experience and providing a prompt and accurate service that is tailored to your needs. UFirst is the way to go!

Juan was professional and very competent. He has great interpersonal skills and explained exactly what my issue was. He was also fair with the pricing. I highly recommend him for anybody who needs service!

UFIRST repaired our 2 HVAC Units & saved us from great hardship during July 2021, in triple digit heat.

UFirst, Juan Morales, (with Team Assistant, Carlos) rescued us twice in a couple weeks. They are Awesome and I Highly recommend UFIRST.

The cost was so reasonable, the efficiency wonderful, the Team super kind.

It all started 7/1/21, when 1st HVAC Unit (Goodman) died, weeks passed Contractor unable to repair the unit.

The 2nd HVAC Unit (Bryant), died and forced us 7/20/21 to go to a Hotel.

The Hotel Assistant gave the name of her AC repair service, UFIRST, Juan Morales. She was very happy, so I called him; we met the next day; he evaluated & removed the faulty part. The new part was installed the following day.
We were able to return home on the 3rd day.

We then called UFIRST, for the Goodman, which was soon repaired - within a couple days.

Our home is COOL throughout.
Again, we HIGHLY RECOMMEND UFIRST, Juan Morales & Team.

He was amazing! Our management company did not notify us about him coming out within 12 hours that we put in a work order (11:00pm the night before). He called me and asked if he can go to the house to take a look at the issue. He fixed the problem PLUS replaced what needed to be replaced so that it doesn’t occur again. He explained everything he was doing and what can cause the issue we had which was the fuse going out. Also let us know that the thermostat isn’t the correct one for our unit so he placed a request to the management company. Turns out, it’s not reading the temperature correctly which explains why it never gets cool in the house & the AC runs all day long. He’s been the ONLY AC individual who’s come out & actually took his time to find the issue, fix it & look to see if there was anything else wrong. Thank you so much🤍

Juan, the bestiest even in his birthday day he came over to check the problem of our a/c . it was under warranty. Juan is so good fixing the A/C and amazing customer service. Kudos to you Juan. I will Be calling you again!!I can give way more than 5 STARS!!! You are the STARS in fixing air condition Juan