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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

Ufirst Heating & Cooling Reviews - 69

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Angelique Rucker

I called with my ac blowing air but not cool air. The Friendly voice on the other end came with in 2 hours of my call. Not only was he the nicest man but fixed my ac and did a dang good job of doing it. The price was just the icing on the cake with warranty. Thank you guys again for such wonderful service.

Marlon Lizardo-Barahona

Very professional and compettive pricing. They also backup their repair service and products with internal warranties. I felt in good hands.

Chuck Huffman

Juan's company and his employees are more than top notch! My ex sister in law sent me his information when I texted her about a home renovation I needed the ducts removed and reinstalled as well as the return.
I sent a text message on a Thursday and his team was ou at 9am on the following Tuesday and it was a little bit more than he thought but they were AWESOME!
I had to text Juan back as they foirgot to put the thermostat in a new place(my fault) since it is hanging in the middle of the room. LOL Juan came back on a Saturday and had it fixed immediately.
Juan and U first will always be our first call in the future! We will also tell our friends to use Juan for everything!
Thanks Juan and U First!

Tricia Serlin

Juan was great. He was professional, honest and did great work. He installed a new a/c unit on my roof a while ago and it’s keeping me cool!
I would recommend Juan and Ufirst!

Barbara Mayfield

My Husband & I (Seniors) were forced go to a Hotel because both of our AC Units broke. It was extremely HOT (July in Phoenix, AZ 2021).

One of the units was being worked on unsuccessfully (for several weeks by a different Company, which put stress on the other Unit, which failed. With both Units out-of-service, we told the Hotel Manager our problem. She shared information about Ufirst and her positive experience.

We called Ufirst, Juan Morales, and were so amazed at the Professional, Caring, Speedy & Affordable Service we received. Ufirst Team fixed the main unit needed to move back home within a couple days. They then proceeded to repair the other unit. We have been fully operational ever since.

We would definitely recommend Ufirst, and will surely request their service again as needed.

Scott Folk

Juan and his staff did a great job of replacing my dead AC unit during mid summer. He and his staff are polite, friendly, fast and extremely knowledgeable about their jobs.

John Vining

I had two other quotes from reputable sources and companies. Both of the quotes stated 2x15 seer A/C units 5 ton, air scrubbers, and 80k heat pump/air handler. One quote utilized York equipment and one utilized American Standard. The York quote was approximately $1200 lower the American Standard quote was approximately $1300 above Juan's out the door price.
However, Juan installed American Standard 2 x 16 seer A/C units 5 ton, 100k heat pump/air handler and two top of the line air scrubbers. Juan went out of his way preparing for the install, driving to Tucson on Saturday to pick up the coils at 7 AM. The install began at 0800 Sunday and was complete at 7 PM Sunday night. This included the rip out and take away of two 5 ton 1998 vintage units and an ancient heat pump/air handler in the attic.
Juan's staff were professional, efficient and very through! They spent a few extra hours re-routing and ensuring all duct work and ventilation was in good shape and producing the expected flow. Interestingly, two of the ducts/vents weren't working at all due to kinks in the lines.
One finally point, Juan never tried to up sale me on additional/unnecessary equipment or services. Juan maintained my old units for approximately 5 years, bringing them back to life time and time again, just to get through another summer...never late, always has a great attitude and seems to work 7 days a week!

Nigel Ricks

Wonderful, professional, and fair! Not just a good company, but great people.

Tim Costa

Juan is not an average repair man. He saved us from having to buy 2 new ac units. We were told by other techs that we needed to replace them. We would have to pay $15,000!! He fixed the leak in our unit for $150!!! I am beyond impressed by his knowledge and willingness to be so honest. He could have easily taken advantage of us and sold us units. He genuinely wants to help people. When it is finally time to replace my units i am without a doubt calling him. I am SO grateful. Thanks again!!

Mariah Young

Our tenant in our rental property lost air over the weekend. After calling several places, UFirst was the only ones who claimed 24/7 service to actually answer. There was some miscommunication on scheduling, but it was fixed immediatley and they kept in communication the whole time. Great service and kind people!

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