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Gilbert Air LLC Reviews - 85

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kevin Floyd

We have been using Gilbert Air for years. Extremely nice, fair and easy to deal with. We just replaced an older unit after having spent some money to fix the old one. They gave us a credit on recent work done towards the new one. Definitely recommend.

Jeremy Leggett

My air conditioner started making weird noises and my parents recommended I call Gilbert Air. The repair person came out promptly and he was nice but he told me I needed a new fan and quoted me over $900. He also told me after putting in a new fan that my unit probably wouldn't last another few months. He also tried to sell me new unit (for what seemed like a pretty fair price honestly). But I had a feeling that I wasn't getting a good price on the repair so I decided to call around for quotes. The company I ended up going with did the repair for HALF of what Gilbert air quoted me. Also the other company told me my unit would probably last another few years.

T W

Chris came and replaced an A/C motor. He called ahead to let us know the schedule, and he was right on time. He did a great job getting the place cool again. In addition, the office staff that followed up on our appointment was courteous, friendly, and thorough. I'd recommend Gilbert Air to anyone in the area.

Gregory Amedro

If you’re anything like me you’re probably skeptical of air-conditioning companies in Arizona. I called Gilbert air for service/estimate for my air-conditioner. Robert the technician was very knowledgeable about the equipment and gave me the best price I’ve seen out of 3 quotes. I would recommend this company to anyone. Thank you for the great service!

kristine lefler

Nick and Chris from Gilbert Air were amazing to work with. We were adding on a second story to our house. They not only did an amazing job re-routing the 1st floor AC to a new floor plan, but added a second unit for the upstairs. Nick and Chris always quickly responded to my text messages or calls for concern. In addition to the original scope of work, they worked with me to solve a problem created by the GC. He ordered extra parts and helped me make plans so that I was completely taken care of. They really went over and beyond in many unexpected circumstances. Out of several dozen contractors I worked with throughout our renovation, Nick and Chris were probably the easiest to work with and I would highly recommend them to anyone.

Sue P

I had my 1st experience with Gilbert Air yesterday. I would highly recommend them to anyone in need of repairs. Robert explained everything to me in detail and was extremely knowledgeable and helpful. He completed the job in the time frame he gave me and did a fantastic job. Thank you Robert and Gilbert Air.! ☺

Koki Arrington

On Sunday we found that there was a water leak on our ceiling above the second floor landing. At first, was not sure of the source of the leak, but suspected it may be a/c unit. Called Gilbert Air and although their office was closed, their answering service scheduled a service call for later that day. Robert, their technician, arrived and inspected the system and found that drain line was clogged, and set to repair it fixed the problem immediately. Robert was very professional and explained the problem and how to avoid it in the future. I am very grateful the problem was fixed quickly. Would highly recommend Gilbert Air and Robert for their professionalism and efficient service.

David Lafferty

Fantastic and reliable company!! Have used them for 11years and have no complaints. They are honest and treat you right. Everything is explained beforehand and work is done right. With the appropriately 25 miles between my house and their office they have always made it to me in the set time window. Great maintenance program and affordable. Keep it up Frank oh and you too Robert.

Benjamin Luna Dunton

What great service! Our tech Frank took care of us with fast and exceptional servive. I couldnt ask for more from a local business!

We had our A/C die and Gilbert Air was able to send us a tech faster than anyone else. Fast quick service at a great price, I couldn't have asked for a better experience.

Our tech kept me informed of everything that was going wrong with my A/C at the moment, and let me know the best course of action to take. I felt like I was part of the whole process and would be a fool not to recommend Gilbert Air to everyone I know.

For my whole family in the valley, Gilbert Air is the A/C company we trust and love!!

craig leonard

In early June my wife and I became concerned as our air conditioner was blowing warm air. This being the beginning of the summer heat had us extremely worried. We have heard some frightening stories about people who had similar issues and when workers came, they insisted that the unit had to be replaced. Financially not something we were prepared to do. My wife, Lynnette, recalled a name of someone with whom she remembered from the years of working in the area of plumbing and air conditioning. She knew we could trust the work done by his company (Gilbert Air). Technician Robert S. was sent to our home. He had a trainee with him. They were clean, well spoken, and prompt. It’s not always easy to interact/communicate with a technician who you don’t know who is coming into your home to handle any problem. After just a short conversation we felt as though we were speaking with a friend. The trainee was equally clean, friendly, and gave the impression of honesty. They resolved the problem without any confusion as to the problem and how they fixed it. Robert gave us a very easy to understand description of what he did. He also gave us some useful information concerning what also might be something of which to watch in the future because it is an older unit. He did remind us of the age the unit suggesting we need to understand that we might need to replace the unit soon. When that day comes Gilbert Air will be who we call. We also will share with others our experience. Thanks so much for professional, polite, and accurate work done by Robert S. and his assistant. Craig and Lynnette Leonard.

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