Gilbert Air LLC

I had a very good experience with Gilbert Air. Kris the technician, was very knowledgeable and walked us through everything he was doing. Very courteous young man who knew his stuff. We signed up for their 3 year maintenance plan. We feel relieved we have a company that we can turn to for our cooling and heating needs, that we trust!

One of our ac units went out and Gilbert Air got out here super fast to help us out. Our tech Dylan was amazing! He was friendly and all smiles and was happy to get right to work figuring out what the issue was! He kept us posted on what he found and cost, and was able to do our repair in the same day. Great service all around! Thanks Dylan!

We had the guys from Gilbert Air come today to install a brand new system. It was a great experience! Our unit is over 20 years old and died last week. Not ideal for the winter with a new baby in the house. They gave us a wonderful price, have given excellent service, and are very kind.

Two technicians came to install the unit (both in the yard and the attic) and the owner stopped by to go over everything with us. It was great to have such knowledgable people putting the unit in and to have the actual owner come to go over the warranty and answer my questions. We are extremely pleased with the work and customer service. 5 star for sure!

I have used Gilbert Air for 9 years. They have always been a great company and I have had nothing but exceptional technicians and service. I had my ac serviced today (my a/c was purchased from and installed by Gilbert Air in 2010) by their tech named Brent. Once again, another honest, punctual and proffessional technician came out and serviced my ac. Brent spent almost an hour cleaning and checking my system. He let me know at the end that everything was in spec and working great. No surprises, up charges or mysterious problems. Thanks Brent and Gilbert Air.

Kevin

These guys really took care of us in a timely, friendly manner, without all the up-selling that seems so common these days. Within just a few days they were able to replace our worn out old AC system with a new up to date one, and now we're back up to speed in a comfortable work area. They were on time, didn't grumble about anything, and completed the job efficiently and effectively. I'd highly recommend them and will certainly call them first from now on with all my AC needs.

Each time Gilbert Air has come to the house for service the tech was on time and knew what he was doing. The techs are very professional and courteous. We were so impressed that we purchased a contract for seasonal checkups for a number of years. We highly recommend Gilbert Air.

One of our AC units went out on a Friday evening. I called Gilbert Air around 7:30 am the next morning and a technician arrived by 10:30. We had Dillan who was great. He was courteous and professional. He diagnosed the problem quickly and had the compressor replaced within the hour. We will definitely call Gilbert Air for any other future cooling/heating needs.

We came home from vacation and discovered our downstairs A/C unit was not working on Sunday morning. I called Gilbert Air because we have a Preventative Maintenance Agreement with them. Dillan came out within the time frame I was quoted and was able to get the unit up and running. He suggested he could do a check of our upstairs unit while he was here. Everything checked out. We would highly recommend Gilbert Air and have been satisfied customers since 2016.

Last weekend on a 110 degree day, my AC stopped running. Gilbert Air was at my home 4 hours later, at the early portion of the time slot they gave me. The tech, Dylan, was professional, extremely polite and thorough. This was no surprise to me as we use them for our office as well, and that tech, Robert, is the same way. Whomever is responsible for hiring at Gilbert Air is absolutely killing it! Thanks to Gilbert Air for rescuing us from a miserable weekend. You have earned my recommendation to friends and neighbors as well as my repeat business.

Our AC went out at 9 pm and after trying everything Google suggested and calling two other companies (no answer and no return calls), a friend suggested Gilbert Air. Nick answered right away and within an hour Chris was at our house (he lives 45 minutes away!). Chris repaired the blown capacitor and returned before 7 am the next morning to fire our unit back up. Chris was efficient, very friendly, and an excellent listener. He also made some suggestions for the future, but in no way pressured us to add on extra repairs. Nick made sure to check back in with us the next morning. We highly recommend Gilbert Air!