Climate Masters Inc

I highly highly recommend @climate Masters with Randy Vinson . I've been using them for 4 years and counting. They provide exceptional service and they value their customers. Joe came and service my AC and fixed the problem. Not only fixed it but provided me with pictures of exactly what he did and what was wrong with my AC unit. When I asked can you show me he didnt hesistate to walk me outside and explained in detail what was wrong and what he did to fix it. All this happened after office hours (we all know how people feel when they have to work after office hours) it was important to him to fix my problem. You will not be disappointed in Climate Master. Thank you Joe and Climate Master. I am your customer for life!!

The crew at Climate Masters have always been very professional and prompt when helping us with our heater and aging air conditioner. This week it was time to replace and upgrade our AC unit. Yesterday morning, the crew arrived on time and worked steadily all day. At the end of the day when they were finished, they left us with wonderfully cool home. Climate Masters is a locally-owned, 50 yr. old business. The owners and staff are informative and helpful. I highly recommend Climate Masters.

I have been using Climate Masters for Well over 20 years and I cannot say enough good things about them. They have always been prompt, competent, reasonably priced and friendly. Any time I've ever questioned anything or asked them to take care of something, they have always made sure I was satisfied. I don't often write reviews on companies, but I felt compelled to write this one after they came out to look at one of my units when the heater wasn't working. It turned out to be a broken wire, and there was no repair charge. Of course, I was delighted. It's nice to do business with people you can trust. Enough said.

Richard and his team are exceptional. They are truly the best in the business and I cannot say enough positive things about their services! They're prompt, professional, kind, and personable. The maintenance package pays for itself within the first visit. I highly recommend!!

Professional sales and installation teams. Responded quickly to my request for a quote of service, offered several viable options with and explanation of benefits with each option.
Installation was done quickly/professionally with no mess left behind.
After installation was given thorough training on the use of my new AC unit and recommendation for settings.
The year of free service that came with this purchase was a cherry on top of a good purchase.
Thank you Richard and Staff

We just had 3 new Infinity systems installed. They were prompt and professional! I had 2 other quotes and Climate Masters won hands down! Couldn’t be happier with our purchases and the outstanding service!

Great company and employees ! They have always taken the extra step to provide quality service. Randy Vinson and other technicians have always been knowledgeable and do a great job ! I will continue to use Climate Masters and Carrier

Showed up same day to quote replacement of my system, presented all options and let me choose what worked for me. No pressure sales. Once I decided they scheduled quickly and it only took them 1 day to get my old system out and get the new one in. It looks and works great, professionally done job. All the techs were friendly and great everyone wanted to make sure I was happy with the result. Will be my first call in the future for anything HVAC.

My 27 year old AC went out on a Thursday afternoon. Because I had a home warranty, I was limited to the warranty company's approved repair companies. The company who came told me that my air-conditioner could not be fixed for almost 2 weeks!! This was totally unacceptable, not only because it was June on the Gulf Coast (can you say HOT!?!) but I was hosting a large party that Sunday afternoon from 3-5. Getting my air conditioner fixed was much more important then dealing with the warranty company. So I reached out to friends for a referral and was referred to Climate Masters. Little did I know that the phone number I was given was the owner's personal phone....and he answered it! There was no press one for English! There was no enter your parties extension! There was no please listen carefully our menu has recently changed! The president and owner of the company answered the phone! Even though it was Friday afternoon, he came to my house almost immediately and had this air-conditioner cooling again within about 20 minutes. Yes, the same unit that the other repairman told me would take two weeks! Since my HVAC system was 27 years old I told him that I wanted to replace the entire system. Before he gave me a quote with four options, he asked me all kinds of questions about possible issues I had had with my original system. He wanted to make sure that all of my rooms were comfortable. He was very thorough in explaining the different systems and my options. Not only was there never any pressure to make a decision and move forward with the replacement, he told me that it would probably get me through the summer. Feeling like I had been playing Russian roulette for a while with this 27-year-old system I decided to replace it right away. Heavens knows I did not want to be stranded again!
Normally there is no way I would spend that much money without getting other quotes. However I had just had experienced both ends of the spectrum of service, honesty and integrity. Those traits win hands down with me every time.
While researching the different systems Richard had suggested, I came up with a lot of questions. He took all the time in the world to explain and answer all of my questions. He never lost patience with me, talked down to me or made me feel that I was wasting his time. Quite the contrary. I felt like I was the only person who mattered at that time.
On the day of the install, the two teams showed up right on time and worked diligently to get the job done. They were most polite and respectful to me and my property. Their clean up was so thorough that I could not even tell they had been here. Everything was working fine and there were no issues with the new system but that was not good enough for Richard. As a matter of routine, he comes and checks out each of the pieces of the new units to make sure they are installed perfectly. He wanted to make sure that I was 100% happy and satisfied, not just now but forever.
I could go on and on and on but just suffice it to say that I was blown out of the water with the service I got! They not only have my business from now on, I want to shout it from the rooftops! Service and integrity on this level have become very rare. If you want a company who, from the president/owner to the repairman to the installer, truly cares about your business and wants to make sure that you are 100% satisfied at all times, this Climate Masters is the company for you!

We remodeled a cottage over 11 years ago and Climate Masters installed 3 new AC/heating units in our home and our workshop. We have used them for maintenance and service since then. If something is wrong they figure it out and fix it. I am difficult to please and Richard and Keith (owners), as well as all of their staff, have kept me happy, cool in the summer and warm in the winter. I would highly recommend them.