I was nervous with summer beginning that it wasn’t cooling probably, but this my first summer in this condo. I meet Joe for the first time. Very polite, kind & professional. He especially understood by anxiety four legged child which means the world to me He started to evaluate the unit & found damage to the coils. What a scary result. But he’s very calm & explains the situation. The day of installation comes & im nervous again It took several hours but his neatness as to not damage floors or anything EXCELLENT!! It’s like a checklist in his brain to make sure every detail was taken care of I got concerned it wasn’t cooling properly but he came back to check & explained how the zones work plus the back side of condo gets lots of heat of afternoon sun Made suggestions to help too. Joe is excellent at his service & knowledge - I truly appreciate his excellence consumer service. I will call Climate Master for service because they show they value their consumers too. Thanks Melissa too for understanding & helping when I’ve called. Thanks
Recently, climate masters installed a 5 ton A/C unit (heat pump), compressor and reworked all our air ducts/vents/dampers...they are professionals doing professional work...I am extremely pleased with the outcome. The price was very reasonable as compared to several other quotes given. I recommend them highly - I found them both trustworthy and dependable.
I have a maintenance contract and my air conditioning suddenly stopped working (It's about 90 degrees outside). One of the perks is you get a nights and weekends phone number (which as we all know is when the AC will always break). Called the emergency line and Joe called me back and was very professional. He got my AC up and running in less than 30 minutes and saved me money in the process. I will be a life-long customer to this business. Highly recommend this company!!!!
Have been using Climate Masters for the past 24 years. They have always given me good honest service and maintenance. Having trouble? They are well worth the call. Thanks guys!
Edit 2/1/23 To add to what I said above, I wanted to thank Josh Petty for a really thorough maintenance visit. Caught a couple of components before they would've bought down the unit. Great job!
It is never fun to have unexpected expenses - but all part of home ownership. I can't say enough about the care and attention to detail that Climate Masters served me with. They lugged my massive old unit out and installed a new one with professionalism and competence, all while I was out of town. Communication was outstanding. 5 STARS. Highly Recommend.
In December, Climate Masters in Spanish Fort did some work on my furnace. It took a couple visits but they made it right and worked with me on pricing. They were friendly, punctual and professional.
They are worth a look if your Carrier unit needs service on the Eastern Shore.
Aiken Billing
I recommend Climate Masters to everyone I know. As a contractor, I know that there is no one better out there. You'll be in good hands.
Patricia Hartmann
I was nervous with summer beginning that it wasn’t cooling probably, but this my first summer in this condo. I meet Joe for the first time. Very polite, kind & professional. He especially understood by anxiety four legged child which means the world to me He started to evaluate the unit & found damage to the coils. What a scary result. But he’s very calm & explains the situation. The day of installation comes & im nervous again It took several hours but his neatness as to not damage floors or anything EXCELLENT!! It’s like a checklist in his brain to make sure every detail was taken care of I got concerned it wasn’t cooling properly but he came back to check & explained how the zones work plus the back side of condo gets lots of heat of afternoon sun Made suggestions to help too. Joe is excellent at his service & knowledge - I truly appreciate his excellence consumer service. I will call Climate Master for service because they show they value their consumers too. Thanks Melissa too for understanding & helping when I’ve called. Thanks
Joel Tuck
Recently, climate masters installed a 5 ton A/C unit (heat pump), compressor and reworked all our air ducts/vents/dampers...they are professionals doing professional work...I am extremely pleased with the outcome. The price was very reasonable as compared to several other quotes given. I recommend them highly - I found them both trustworthy and dependable.
Raymond M.
I have a maintenance contract and my air conditioning suddenly stopped working (It's about 90 degrees outside). One of the perks is you get a nights and weekends phone number (which as we all know is when the AC will always break). Called the emergency line and Joe called me back and was very professional. He got my AC up and running in less than 30 minutes and saved me money in the process. I will be a life-long customer to this business. Highly recommend this company!!!!
Michael D
Joe was very knowledgeable, courteous and informative. Highly recommend him!
Mark Jackson
Have been using Climate Masters for the past 24 years. They have always given me good honest service and maintenance. Having trouble? They are well worth the call. Thanks guys!
Edit 2/1/23 To add to what I said above, I wanted to thank Josh Petty for a really thorough maintenance visit. Caught a couple of components before they would've bought down the unit. Great job!
Graysi Gartman
It is never fun to have unexpected expenses - but all part of home ownership. I can't say enough about the care and attention to detail that Climate Masters served me with. They lugged my massive old unit out and installed a new one with professionalism and competence, all while I was out of town. Communication was outstanding. 5 STARS. Highly Recommend.
YEET YEETFL
Very knowledgeable technicians, highly skilled and friendly. Would definitely recommend employing thwm
Bill Dodd
In December, Climate Masters in Spanish Fort did some work on my furnace. It took a couple visits but they made it right and worked with me on pricing. They were friendly, punctual and professional.
They are worth a look if your Carrier unit needs service on the Eastern Shore.
Tim McGriff
Company went from reasonable prices and quality service to absurd estimates and upsell. Will not use again.