Service Tec One Heating & Air

Brad installed a new thermostat for me. Quick service and reasonable price.

Brad and his team are awesome! He is down to earth and extremely helpful and professional. When I needed my AC fixed, he was there ASAP and got me up and running again in no time. His prices were the best I've seen by a long shot and he took the time to show me how to troubleshoot the basics of my system as well as how to perform maintenance and minor repairs. Great experience!

Brad and his team from Service Tec are amazing people. Of the quotes I obtained for a new HVAC system, Brad was the only one to give me detailed options and explain all the things I did not understand. After choosing this company, they were here to install a little over 24 hours later. They were on time, courteous, clean, respectful, and went above and beyond any expectation. Other than a nice cool house and the new machine in our yard, you could not tell that anyone had been here working- that is how neatly they cleaned up and put everything back the way it was found. We look forward to using them for maintenance from here on out and highly recommend them!

I own a few rental houses and depend on this company for several reasons. Brad always answers my phone calls and has the problem fixed within 24 hours . He is very knowledgeable and aware of costs and the needs of the tenants ( he once took a window unit to a house for a tenant with a newborn during the hottest part of the summer to keep them cool while he repaired their air-conditioning system). I also trust him to tell me exactly what’s wrong and what needs to be done. Great guy, great company. I wish I could give them more than five stars.

Mr. Brad and his crew always provide excellent service. They have installed two new units for me at two different locations. They are very knowledgeable and provide a veteran discount. Can't say enough about these guys. Great job!!!

I called Service Tec One to get an estimate on a repair of my air handler in my attic. Brad responded right away and came down to my house after hours to check it out at no cost. He quickly told me what was wrong with my unit and gave me an estimate. He offered to have it fixed right away but he also offered to help me out by providing the necessary replacement parts to fix it myself. I took his word and purchased the replacement parts from him at no extra cost that what he paid for. He told me exactly how to fix it and even offered a hand if I got stuck. Overall he saved me over $400 in labor and got my a/c back in service in less than 24hrs. I couldn’t be more pleased with his service and I am glad I called him first. I recommend Service Tec One for all you A/C needs, you won’t be disappointed.

Great service!
My Central Air Unit was not cooling. I called around and all of the service techs were booked, including Service Tech One, but Brad H. was very empathetic to my situation. He arrived in 30 minutes, and provided great service. He was very knowledgeable and professional.

Best company I have ever dealt with! Brad is a extremely nice tech and truly knows what he is doing!!
I have a self lighting Gas heat furnace. It was "NOT sending a code that something was wrong!
Brad ran every possible test after he let air out of gas line! Furnace ran perfect and all test showed furnace was running perfect!!
Brad could have replaced any part and I would have NOT have dis agreed he was wrong! Brad explained every test he did and did NOT replace any part! He said it must have been air in gas line.
Brad is extremely HONEST which is very hard to find in today's world.
Highly Recommend!!!
Thank you, Brad

My wife and I are going through a major update of our home. During all the chaos of work and no-show contractors our Heat Pump breathed its last breath and went to A/C heaven. We searched for an affordable, reputable, and reliable Air Conditioner contractor. After a lot of exploring we finally came across Service Tech-One who had a good deal of excellent reviews on several sites. The owner, Brad Houston, came over and worked up estimates based on three levels of systems. The estimate was based on each unit’s energy efficiency, costs, and warranty. He let us know that the higher seer units qualified for a tax credit - which I researched and fount to be true. He also gave us the option to use Alabama Power’s program to purchase the system. He is deeply knowledgeable and listened to our needs and concerns. We decided to go with the higher efficiency Amana System because of the robust warranty and the $300 tax credit. Brad gave us an install date and time.

Now….as I have explained above, my wife and I have been stood up on NUMEROUS occasions by many a contractor who said they would be at our home on such a date at such a time. So, we half expected them to not show up or to be late. To our delight, Brad and his crew were one minute early on the install day……that goes a long way with us. The guys did a fantastic job of installing, testing, and cleaning. VERY professional and courteous. The install, both inside and out was very neat and tight. The closet for the inside unit had all new insulation board installed and all seams were taped. The crew tested the ducts for leaks and Brad installed new condensate overflow switches and blew out the line as well as poured Clorox down it to insure it was clear (the old unit had flooded the house TWICE). They also installed another leak detector (in series) in the A/C return vent to be absolutely sure we would NEVER have a repeat flood. His guys installed a new thermostat and set it up (I had them install a smart thermostat) so I could integrate it into our smart home. They moved the shut off switch for the outside unit to comply with city codes and installed a leaf guard over the A/C units (since we have a lot of trees).

We would highly recommend Service Tech-One. Brad and his crew are top-notch in our book. Trust me, you’ll be happy you went with these guys!

Paul & Kat
Mobile, AL

Brad is great. I have used Service Tech One twice now. They have come out promptly and diagnosed the problem and had the ac fixed within an hour. I would reccomend them for the wonderful and caring attitude towards their customers.