Advanced Appliance Heating and Air Conditioning

Used Mr Greenlee for a dryer repair. Overall, a very friendly man.

However. Contacted for dryer repair on a Friday. Said he was coming between 12-4. He did not. Contacted again on Saturday morning (as there was no one else opened and I desperately needed to do clothes). Said something had came up the day before and he would come between 12-4. Called me at 420 and said he was on the way. Didn’t hear from him until 930 pm. Something else came up. First asked to come the next day but then asked if it was too late to come. Overall, yes it was but I had already been stuck at home for two days waiting on a dryer repair and didn’t want it to take up all day Sunday too (and still possibly not end up done). It was almost 1030p when he got to my house and didn’t leave until 2am. Dryer was working. He also fixed my ice maker and didn’t charge me for it. And I sincerely appreciate him coming and working that late-BUT it was a little unreliable in actually getting him there. he was indeed a nice guy.

I wasn’t going to even leave a review but now, three weeks later, the dryer no longer works. Contact him by phone and left messages—no response. Completely ghosted me. Had to have another repair man come out and he stated that while it seemed that was the bad heating element Mr greenlee replaced, he did not replace the thermostat sensors and because those were bad it ruined another heating element. See my other reviews to find the repair service I will now refer all my friends and family too.

Absolutely DO NOT hire this man. We hired him to repair our refrigerator. He came out and worked on it, charged us $300 and told us that we need to give it 24hrs to cool and to call him if it was not fixed. Sure enough 24hrs later it was in the exact same condition so I called and after about 10 times of him telling me he would show up day after day and never showing, he just stopped replying. He has scammed my family out of $300. So now we don’t even have the extra money to hire someone else to come fix it. What a terrible person. He is a scam.

Bought a washing machine from Ronnie and he was super late for the installation appointment. He didn’t install it properly and it wasn’t level. He promised to return to fix it and then never would answer. The machine was warrantied and immediately started flooding my laundry room. Took him over a week to show up. He couldn’t fix it and said he would bring me a new one the next day. That was 2 weeks ago and he is not answering my calls or responding to my messages. He is very UNRELIABLE. and now I am out of money and still no washer. DO NOT RECOMMEND. He is a crook who does not live up to his warranty.

Ronnie the owner promised to make repairs to a gas furnace in one of my rentals. He even called my tenant and said he was on the way. He never showed up so she spent a cold night with no heat. He doesn't respond to texts or messages left. If it's important to you to have a repair made, don't call Advance Appliance.

It's Christmas eve and our fridge stopped cooling. He sounds great on the phone so we asked him to come and fix it. Called at 1:30 he said he'd be here in an hour. He lied to me 3 times about when he was going to show up. It's now 7:45 pm. My stuff in the freezer is thawed out. My Christmas dinner is in the garbage.

I called Ronnie to fix my dishwasher. He made an appointment, then stood me up. Made another appointment, came out and worked on my dishwasher. He said it was fixed, took my money & said he warranted his work for 90 days. I notified him within a week that it still wasn't working. After over 2 months of him playing "call me back tomorrow to see what my schedule looks like" I finally got him to commit to be at my house between noon and 3:00p. He stood me up AGAIN. His excuse? He was out all night & hadn't even "checked his books" today. I honestly think he's on drugs.

Mr. Ronnie is a great, amazing, and perfect Master Technician. He will definitely take care of you better than expected! He was $500 cheaper than anyone else in the business, and that was on Just the last job he did for me. He’s doing all my future work. I will never even call and ask anyone else for price’s! He’s a honest man and the best in the business. He is amazing at AC WORK and APPLIANCE WORK AND REPAIR!!! I 100% highly recommend this business!! I promise you, there will be no regrets!

Best experience I have ever had with appliance repair. We were having problems with our refrigerator not cooling, called Mr. Greenlee and he came out the next day and fixed it. He even offered to come late at night for no extra charge. When he arrived, he was very professional and speedy. He diagnosed, fixed the problem and cleaned up in less than an hour. Will definitely recommend and use again.

Excellent and HONEST service! Ronnie was professional, affordable, and courteous. I called and received service for my washer the next day and he worked around my schedule to repair an attic cooling issue. He advised against a costly repair option which had been presented by another service provider. I would highly recommend him!!!!

7-4-15
Our fridge went down around the 4th of July and had called Ronnie to come and check on it. Ronnie and his buddy was very knowledgeable and took the time to explain what was wrong with it. Turns out the fridge line was bypass and that was what cause it to break down. They fixed it in a timely manner. Ever since then, our fridge has been working like a champ with no problems.

9-8-15

Our ac went down labor day weekend and we knew exactly who to call. They are able to fix it and replace the outside unit in a timely manner.Our compressor to our unit had fried and we had a breaker too big for our 2.5 ton unit, which was the reason why it fried. Since it is an older model R22, we had to get a replacement and a newer model. They got it all done within hours and back to us enjoying life. I would highly recommend these guys. They are awesome, knowledgeable, kind and professional people. I would definitely do business with them again. Hopefully not anytime soon.