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    Keith Air Conditioning, Inc. Reviews - 96

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Wayne ONeal

    John G. and Brock H. just finished installing a new Carrier HVAC system. Very punctual, professional, and answered all my questions with patience. I've used Keith AC for preventive maintenance for 14 years, and they've done a great job keeping me comfortable! Highest recommendation.

    Julia FM

    We used Keith for several years for annual maintenance and repairs as needed and were very satisfied with them, so when it came time to put in a new unit - they were our first choice.

    We upgraded to a more powerful unit to better climate control our house and noticed a difference almost immediately, sadly not for the better. The Master bedroom was miserably hot, so much so that it was causing headaches. We contacted Keith and someone came out and did a cursory check and confirmed that the living room was much cooler than the Master Bedroom but waved it off as a result of the duct work being old. (Of course previously we had an old unit AND old ductwork and did not have those issues, but that was apparently beside the point?) They said they could replace the ductwork but would not be able to do so until the Fall when things cooled off.

    Using both reports from our Nest about how often the unit was running and reviewing our power bill compared to the year before, we began calling Keith again. Something was clearly amiss - the unit was running for 20 hours a day and yet the Master bedroom was miserable. We were told we were low priority because we had air, so it took several more weeks to get someone out. This time someone went into the attic to look at the ductwork and determined the damper on the duct to a quarter of the house, including the Master Bedroom, had been closed during the installation process meaning the Master Bedroom was not getting much air and that’s why it was so miserable. Things got somewhat better as far as being comfortable but our new, more powerful unit, still runs for longer than the old unit did and struggles to keep the house comfortable.

    We were always very pleased with Keith, their prices are reasonable, their staff is very courteous, but as we look for someone to do our ductwork and make decisions about our annual maintenance contract I don’t know that I will chose them again this year with their laissez faire attitude for customers once the big sale has been made.

    Tony Nelson

    Our technician Gary did a great job

    Jonathan Friedlander

    My a/c went out earlier this summer and the first call I made was to Keith Air Conditioning. They worked me in despite a very busy schedule, and they were able to replace both units in less than a day. It was very easy to see how much better their installation work was than that of the company who had installed the prior system (leading to several problems with the old unit). Keith's employees are also very courteous and professional. You don't have to worry about having them in your house if you can't be there during every second of the service call. Keith probably isn't the cheapest company to use, but they're not outrageously expensive, and it's worth it to know that the work is going to be done properly and professionally. I would recommend them to anyone.

    Walter Gardner

    My parents are in there 80's and have two units in there home. We had to get the unit upstairs replaced due to the age of it. It had a slow leak and would need refrigerant put in it at least once a year.
    I work close with construction companies so I know a thing or two about pricing. I was supposed to get a couple of quotes for my Mom but Keith's quote was so reasonable that Mom and I agreed not to even bother to get another quote.
    I left work early around 2:00 p.m. the day of the installation to check on my parents and the progress of the job but to my surprise the installers were already gone. My Dad said that there were three installers and that they were kind and courteous. My Mom was already taking a nap upstairs where the new unit was installed.
    It was one of the neatest and cleanest installations I had ever saw, and I've seen quite a few. Thank you Keith Air Conditioning for such a great job and for caring for my parents.

    Walter Gardner

    Jeremy Payne

    We chose Keith because they are a local company and have such a good reputation and we were not disappointed. Kenny was our service technician and he was so friendly and knowledgeable. He did an excellent job explaining everything. He also showed up in the timeframe that the service department said he would. Speaking of the service department, I spoke with them several times on the phone and they were all so friendly and helpful. I am so glad we chose Keith and we are now lifelong customers.

    Tony Moore

    They have helped me for about ten years, best group of technicians very friendly always take time to explain what is best for me never have had a problem, love my new A/C Keith air did a great job 👍

    John Hill

    John G and Brock H did a great job to install a new AC unit - we were very impressed with the time it took to install the unit as well as their willingness to go above and beyond and explain stuff to us. They are very knowledgeable experienced, would recommend them instantly.

    Ann Kaylor

    These folks have been dependable and just all around great for years. Recently, tech Daniel came out, isolated the problem, performed regular maintenance, went to get new part, returned & had us up and cool again in short order, all with a smile.

    Hannah Coggin

    Kimpler was great!! We used for installation of new electrical services. He showed up on time. Very response and knowledgable. Highly recommend.

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