Absolutely worst customer service possible. They sale you maintenance contracts and do not follow through with the actual maintenance. They supposedly come to your home but you don’t even know it to do work that is obvious it doesn’t get done.
I am extremely pleased with the service received. Rudy did an excellent job. This time Justin did an excellent job. I do appreciate the great service I received. Many times nowadays good service is hard to come by. Appreciate it guys!
Disconnected my washer and noticed a leak at the nozzle that needed to be taken care of today. Called them at about 11 AM and the job was done before 1 pm. Paul was friendly, quick and clearly knowledgeable. I’d definitely recommend.
Our tech, Braylen did a terrific job. He arrived on time and was very efficient with our service. We've been customers of Batchelor's for 18 years and have always been very pleased with the service that they have provided.
Very easy to make an appointment. Carlos was very pleasant and courteous. He was thorough and did an excellent job explaining items to me. Repair: Shawn was very prompt and courteous. Explained the problem and how they were going to repair it. Carlos was the maintenance technician today. He was very prompt and courteous. They do an excellent job and make it very convenient.
Isabella F
Absolutely worst customer service possible. They sale you maintenance contracts and do not follow through with the actual maintenance. They supposedly come to your home but you don’t even know it to do work that is obvious it doesn’t get done.
Shelli Sutherlin
Very prompt service. The technician arrived about an hour after my call. Shawn was very knowledgeable and professional. Will use again.
Manuel Godwin
I am extremely pleased with the service received. Rudy did an excellent job. This time Justin did an excellent job. I do appreciate the great service I received. Many times nowadays good service is hard to come by. Appreciate it guys!
Dale Gurganus
Paul was very professional and fixed my issue quickly. Great experience and will be using them again.
Jeremy Greeve
Disconnected my washer and noticed a leak at the nozzle that needed to be taken care of today. Called them at about 11 AM and the job was done before 1 pm. Paul was friendly, quick and clearly knowledgeable. I’d definitely recommend.
Shawn Dillard
Carlos was an amazing service technician. He was open to answering questions and providing recommendations for best maintenance in the future.
Allan
Resolved grinder pump issue promptly and professionally. Our family has been using Batchelor's for over 25 years and have never had any issues.
Jan Tullis
Our tech, Braylen did a terrific job. He arrived on time and was very efficient with our service. We've been customers of Batchelor's for 18 years and have always been very pleased with the service that they have provided.
Patricia Clark
Very easy to make an appointment. Carlos was very pleasant and courteous. He was thorough and did an excellent job explaining items to me.
Repair: Shawn was very prompt and courteous. Explained the problem and how they were going to repair it.
Carlos was the maintenance technician today. He was very prompt and courteous. They do an excellent job and make it very convenient.
Kathy Hamilton
Jonathon was prompt, courteous, professional, and very thorough. He even came back inside to recheck that line had drained calcium deposits properly.