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Amenities

  • Wheelchair accessible entrance

OnTime Service Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sophia Rutledge

A fantastic experience all around. Not only was the price less than half of what another company quoted, but he was able to do the installation the same day as opposed to us having to schedule for another time after the quote. He brought in a vacuum and cleaned up the insulation that had fallen from the attic while he worked, going above and beyond to be helpful and professional the entire time he was here. The installation itself looks fantastic and works well!

Brian Patterson

Great experience today with Tyler, who installed a 240V plug in our garage. He was able to come out the same day I called (within a couple of hours) to give an estimate and was able to do the installation same day. He also finished in less time than we expected. Again, overall a great experience and would definitely use him again.

Clovetta Craig

I’m happy with the service Tyler provided because he answered all of my questions and I never felt rushed or deceived. He was patient, professional, knowledgeable and kind.

John and Brian showed up on time to install my new unit after I received an email with a photo telling me whom to expect. All of my questions were answered and the techs made sure I knew how to use my new thermostat and other aspects of the new unit. Two thumbs up!!

Michael McSweeney

Excellent experience. Our AC unit stopped cooling. It was simple to call and schedule an appointment. The technician showed up on time, was very professional, and repaired our AC. The price was reasonable. We'll definitely be using On Time Service from now on.

Samuel Carnley

Really appreciate all the OnTime Service Technicians and customer service personnel. Kerry has put together a GREAT TEAM and a very highly valued organization. Daniel Harless did an outstanding job today on the service call regarding my Heat Pump Check Up. Each Tech I have dealt with from OnTime whether a Tech or a Support provider COMMUNICATES so that he CUSTOMER knows where they STAND regarding their service being provided. Good Job OnTime, keep raising the STANDARD of how YOU PERFORM your CRAFT.

Cindy Baker

On time service are just that. They are professional polite very knowledgeable. I highly recommend them. They also offer financing in some cases. You are treated well from the moment you talk to someone on the phone. Every thing explained in details to you. This is my second job I had done both times I am totally satisfied. I give them 5 stars. Very pleased.

jo ann king

Initial visits was very impressive! Technician was very knowledgeable about what was wrong and what needs to be done to fix it. Now we must get everything fixed and the price wasn’t bad at all. Would recommend OnTime Service to my family and friends.

Charlotte Bruce

Kyle has been to my home twice concerning a water leak. He has been courteous, pleasant and professional. He was able to repair my leak and did a great job. Thanks to him and his assistant, William.

Alicia Herrin

Our A/C went out in the afternoon, the next morning they had someone out there the Saturday before a holiday. They were very communicative leading up to the visit and our technician Daniel was very professional and efficient. We had our system assessed and fixed in under an hour. It was worth the money for their service.

Shonda B

Victor is an outstanding representative for On Time. He was very professional, thorough, knowledgeable, honest, and customer service oriented. He provided excellent, top-notch service. Thanks to Victor, I was informed and made aware of other products offered by the company.

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