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  • Onsite services

Paradise Heating and Air Reviews - 48

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Terrell Miles

Jonathan was great and made this process very easy for me. Out of 5 quotes he was the most reasonable and explained the entire process to me. He was very patient and kept in contact with me regularly. I am very happy with my new HVAC install!!

Ramona Martin

Absolutely the best service I have received from any business! Jonathan knows his business. He will not call a job complete until he knows you are happy with his service. He does not take shortcuts or waste any time. He finds the problem, explains the issue, works hard, is very efficient, and fair with his price. He does not try to sell a new A/C unit if he can get your old one working. He even found the cause of another issue I was having that was not A/C related and took time to take care of it! Who does that??? You know exactly the time Jonathan will arrive. His wife Jennifer set up my appointment time and she was so pleasant over the phone. I felt like I knew her! I just can't say enough good things about this family business and their wonderful customer service. I will definitely be using Paradise Heating and Air again!

Gregory Harry

Wow, same day service on a holiday weekend and a Sunday. Jonathan and his son Trent were very responsive. They addressed the issue quickly and professionally and for a very fair price. I have found my AC guys.

erika mixon

Johnathan was a pleasure to work with from beginning to end. He was extremely thorough, knowledgeable, and dependable. All parts of the project were communicated well, and he made sure to clean up each day after working. I had 3 major projects done at the same time and paradise beat out 3 other reputable companies with their quote along with being able to better assess my needs by offering a more suitable solution that would benefit me in the long-run. He is always willing to give you options to make the best decisions and explain why. I would recommend paradise in a heartbeat , it's so refreshing to work with a company that truly puts the customer first and excels in their work, from customer service to the project execution.

Momof3boys Robo

I just recently moved to Birmingham ala and didn’t know who to call when my air conditioner went out, so i googled and read hundreds of reviews. I decided to go with Paradise heat and air, and I’m so glad i did!! You don’t find quality, fast, trustworthy, reasonably priced service like this much these days, but if you’re reading this trust me you want be disappointed!!

glophers hicks

Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.

Sonya P

Highly recommend this company. Jonathan was prompt in reaching out to me, on time with meeting to discuss my issue and very prompt and professional with the installation. New AC has quality parts and I've had no issues yet.

Brand

Professional, knowledgeable on time and honest. I am completely satisfied and strongly recommend Paradise Heating and Air. The service will pay for itself with the reduction in my utility bill from increased efficiency.

Brendan Posey

Highly recommend! Even though it was the weekend, they were at our house within a couple of hours of us calling to diagnose the issue. We needed a whole new system installed and they made the process simple and got it done extremely fast!

Matthew

Paradise Heating and Air did a phenomenal job at our house and saved us tons of money. We had a few issues going on including excess dust, high humidity, and a major temp split between upstairs and downstairs due to being on a single system.

Jonathan was quick to come out for an assessment and quote. He provided multiple options to fit our needs and budget. There was no pressure from him when it came to us deciding on the right option. He simply educated us on what needed to be done and the pros and cons to each option.

The majority of the ductwork was removed including the trunks that were duct board. The trunks were replaced with 12” metal duct and insulated. Two additional trunks of the same size were added. Two trunk lines are dedicated to the downstairs and the other two for the upstairs. Each trunk has an electronic damper that actuates more open or more closed as air is needed between the zones. A zone control board was installed to manage the dampers. An additional thermostat was installed for the upstairs portion of the house.

Since this work has been done, we haven’t seen any dust particles floating around the house like before. Our humidity levels went from being in the high 70’s to the mid 40’s. We have ran a dehumidifier constantly over the years that would need to be emptied multiple times a day. It’s been over a week since this work was completed and we haven’t had to empty the dehumidifier once!! The temperature split between floors is nonexistent. Simply set the upstairs to a temp and the downstairs to a temp and the system works flawlessly. Perfect for us having a nursery upstairs set at 70° and our bedroom downstairs set at 68°.

Paradise Heating and Air is by far the best around. Great pricing, accurate assessments on what needs to be done, and scheduling is a breeze. Do yourself a favor and call them anytime you need anything HVAC related!!!! Thank you, Jonathan and the whole team at Paradise Heating and Air for everything y’all did for us. It honestly feels like a completely new home to us.

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