Northern Tool + Equipment

I recently opened my maintenance and pressure washer Company and Keith is an amazing seller, knowledgeable and put all his effort to make my business succeed. He is an asset to the store and make anything possible to help you out. Do not doubt on contacting him to make your business grow fast. He knows it all. Thanks again Keith! Keep up the great work.

Product states free shipping( pack out with bits) I also ordered the Deal of the day (hammer) and was charged almost $11 shipping A bit of a bait and switch!

Very disappointed. Ordered fenders almost two months ago with a 7 day delay at time of order. Waited over almost two months for them to decline my card and cancel my order(had gotten card numbers changed since the order was placed) now starting the entire order process over! Good thing I didn’t tell somebody I had a timeline of when their project would be done! Wait I did. So they let me down and ruined my word. Thanks northern!

Store was clean, very well organized and very well stocked. Sales associates helpful and kknowledgeable. Will be back when in the Birmingham area

Horrible shipping process. Placed online order on 7/1 ship to store it’s 7/22 still getting the same answer- that items are on the way left warehouse in NC. Way past ship to store shipping time frame.
Better off using other retailers when ordering high value tool items.

I have ordered online several times for store pick-up. The items have always been easy for the associates to access for me to get them. It is always a pleasurable experience with the staff always being eager to help in any way possible.

Very easy to order online, so far everything has been very simple. Great customer service and follow up.

General contractor here. I drove 1 hr to this location to get some scaffolding braces. Internet says the store has 24 available and computer said 25 on hand. That's the correct way online vs on hand works. The lady on walkie talkie said they didn't have any. The guy up front would not go double check. Wasted my time. Might want to call or pre-order online, if the store is out of your way.

Ordered boots before good quality and shipping is fairly decent

9/4/21 - bought a small util. carry-on trailer and had excellent customer service at time of sale with several of the employees, who were all helpful. Keith, who helped hitch the trailer to my vehicle did an especially good job making sure that I felt comfortable with the trailer connection and satisfied with everything before leaving.