Western Sales & Services, Inc.

Jay came to talk to me and get the information he needed to give me a quote on work I need done at a house. He was polite, courteous and friendly. He didn't do any work, but said he'd call me in a few days with information.

We arrived home to a thermostat that was totally unresponsive, so no heat or air. It was predicted to be near freezing the next night. A call late in the afternoon resulted in a technician in our home the next morning. Frank, our technician, took care of our problem and was very professional. We are so grateful to them for getting to us quickly!

Jay was fantastic. He returned my call and showed up on time for the estimate. Thanks Western for actually communicating and doing the job!

Over the holidays we discovered our water heater was leaking and inoperable late at night. The next morning Western responded. Throughout the day three different technicians descended on our property getting the old one hauled away, a new one relocated and installed and even helped clear out unnecessary ductwork. Respectful and professional, they didn't stop until the work was completed even though into dinner hours. They kinda left a mess but we were there to clean it up. They did no damage. We had hot water and no leaka in less than 2r hrs. Please support this company as opposed to the larger top-heavy ones. These guys do great work and are committed to customer satisfaction.

Western is great. They took my call and had a technician out in about an hour.

Quick, reliable service. Friendly, professional service tech. Thanks for getting our hot water on so fast! Reasonably priced.

Johnathan met me on time to give me an estimate for toilet replacement and was able to install it that same morning. He and assistant were polite and efficient. Installation went seamlessly despite Johnathan having to find my unit's water cutoff in basement. Both he and his assistant left my bathroom spotless.

Western Sales & Service has been a long time vendor for First Congregational Church who has always provided professional work and great customer service. Their techs have been on time, professional and knowledgeable. Not only has their work been professional but also qood quality. Would recommend them for plumbing as well as heat and AC services.

Frank Ray is an excellent technician, very efficient and thorough

I called Western Sales and service when my AC stopped working. They came to my home that afternoon. They found and fixed the problem in a very short span of time. They do outstanding work and I would highly recommend them to anyone having a problem with their AC. Ms. Sterling