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O K Heating & Air Conditioning Inc Reviews - 14

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lisa Hansen

Our furnace died during the cold snap over the holidays. We called around for a few quotes. OK Heating came by the same day to assess with no charge (other places charged us). They had the most competitive pricing and went out of their way to get it installed ASAP. The sales and installation team were accommodating, personable and professional.

Our experience with OK Heating was pleasant and flawless. We'll definitely be using them again for future services!

Jackie Johnson

Had 5 mini-splits installed during a new build - all flare nuts were incorrect and company refuses to take responsibility for the $1600 bill I incurred to prevent the slow leak of freon. Owner won't take my calls.

Kurt Knueve

We have used OK Heating for multiple projects in our home. We recently had to replace our air conditioner. Prior to replacing it, they came out and were able repair and get 3 more years out of our old one (They did not push a new one right away). And when our AC finally did die after 30 years, we called OK and they were out right away, made an awesome recommendation for a new unit and had it installed within a week. Installation was on time and all employees were very professional. We highly recommend O K in Verona!

A S

Our 20+ year old Bryant furnace stopped working in the middle of winter. We called OK Heating & AC and they were here the next day. They had the part on hand and the furnace repaired in 1 hour. It was such a relief that we didn't have to wait for the part to be ordered and worry about pipes freezing or the house getting too cold. The technician was also very professional. As soon as he diagnosed the problem he told us what it was and about what it would cost to replace. The final bill was very reasonable and within $10 of the original estimate.

Lindsay Pelletier

Impressive customer service and response time. It was a holiday weekend and my AC needed to be diagnosed and repaired before Monday. It was Saturday morning and I left a message on the emergency line. Within thirty minutes the owner, had called me back and arrived at my place and by another thirty minutes the repair was done! Within one hour everything was taken care of. Thank you so much OK Heating and Cooling!

John Russell

In February I decided to switch from LP to natural gas on my Bryant furnace. To do this I had OK Heating come to my home so they could change the fitting on my furnace. This had to be a coordinated effort, since Madison Gas and Electric needed to make the final switch from the tank to the natural gas lines they installed last fall. OK Heating sent two technicians to my home in the morning to set things up. Then they came back later the same day when the person from MG&E was here to make sure the hookup was ready. The techs from OK Heating showed me what needed to be changed, then they made the change and were on their way in less than an hour. Great service and affordable is how I would describe OK Heating. I would recommend them and will hire them again when needed.

Sara Howden

Had them check my furnace and repair duct work. Very professional, reasonably priced and did a great job. Highly recommend!

Chuck Berg

I booked a furnace tune-up over a month in advance. They never showed or called on the scheduled day. Chose to take my business elsewhere

Paul Sahy

Great company, friendly staff and fast service. I like the techs they explain whats wrong and the repair options.

Tom Robbins

Quality people, excellent service and quality "Old School" Craftsmanship.
I highly recommend OK Heating.

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