Dale's Heating & Air Conditioning

Made an appointment to get our furnace an air conditioner replaced. June 8th between 4/5 pm. No show and no phone call. Called Baybrookes heating and set up a date, they showed up on time. Brett was very easy to work with. Gave us a very fair price and installed both units with in a couple of days. SNOOZE YOU LOOSE DALES!!!🤔🥂😃

Dale's Heating and Air Conditioning is BY FAR the best value in the business. As far as completing HVAC repair/maintenance/installation, you have a tremendous number of choices. The majority of them would complete the work successfully. However, how many of them are responsive and punctual? How many of them will only try to sell you exactly what you need for your situation rather than the products they want you to buy? How many of them will be honest with you when you ask them about additional services? Will they just take the additional money, or will they tell you not to invest in something that will not benefit your comfort or energy savings? How many of them keep their profit margins low enough to pass those savings on to their customers? Over 20 years of home ownership I have used many different HVAC companies. Then I found out that my Dad was using Dale's Heating and Air Conditioning so I gave them a try. I can confidently say I won't have to continue company shopping, as Brian and his staff are my go-to from now on. He has repaired our systems previously and just completed an install of a new furnace and AC unit at our house. Outstanding pricing and service. I would highly recommend that at the very least you let Brian give you an estimate on your next project. You'll be very happy that you did!

Great service. Punctual team and they are friendly and give extra support when needed. Our heat went out and they were the only company even giving us bids on 2021. Service is very punctual. Thanks, Dales!

Brian installed a furnace for us recently. Friendly knowledgeable service. Installed a Bryant 96% efficient furnace for a fair price. I would recommend them.

Bought for both homes I've owned in Madison, got quotes from multiple places and Dales was always the best value. Every time I've needed HVAC repair or maintenance, service has been super quick and friendly. Would recommend to everyone!

Brian and his crew are terrific. I hired them to replace an aged AC system in my condo. It took some time to find the proper replacement equipment through no fault of Dale's. The replacement install also presented some challenges but Brian and his staff were timely, professional, and patient. I highly recommend doing business with this local company.

Had a furnace issue and sent an early morning text, which was promptly returned by a phone call from Brian. We’ve used him for service issues in the past on a previous home with great experiences. He was happy to come look but also let me know that he’s unable to get same-day parts for our brand of furnace and recommended another company that would be able to get it fixed for me today, on a 10 degree morning. Appreciate his honesty in helping me get service set up today!

Quick, friendly, honest, and thorough help with our furnace! We called after hours, had help within an hour and a temporary fix, and a new furnace installed two days later. Brian helped us get rebates and navigate the warranty, taught us a bit about how our system works, and left our utility room cleaner than it was before! COVID note: All staff who came to our home wore masks.

Zach got my no-heat service call on Sunday 2/14 -9F degrees, AFTER I called another furnace place that went out for $249 and said it would be $1500 to fix and they didn't have the part. Zach came out from Dale's and had the part from their inventory! My tenants had heat and a brand new draft-inducer motor and fresh air-cleaner too! Zach and Dale's saved the day without a doubt! I saved them in my phone for my future business!! A+ my friends, A+.

"My neighbors recommended Dale’s and I’m really glad they did. Brian the owner took over from his dad and he was helpful, honest, and straight forward. He never tried to sell me something I didn’t need, and his price was the best for both the A/C and the furnace. He is also one of the few companies that give a 5 year warranty on labor. I did research and the Bryant brand he carries gets very good reviews, and it was one the most reliable brands according to consumer reports!

I met with 5 different HVAC companies, and although they all had good reviews most of them just assumed they could sell me more than what I needed. It pays to shop around, Cardinal heating and cooling also sells Bryant, and their proposal was more than $1500 extra! Brian, on the other hand, is very professional, punctual, and he answered all my many questions. They have been in business for 33 years, Brian has more than 20 years of experience installing HVAC, and they are insured. His staff were also thoughtful, professional, and they finished the installation a little faster than most other companies estimated, perhaps because there were 3 of them including Brian. They even swept the floor where the team was walking in and out of my house. I can see why they get an A+ from the BBB and 5 stars from all their customers. I will be happy to tell my other neighbors and friends about Dale's and Brian in particular, he runs a good honest business with great staff."