TradeWinds Heating & Air Conditioning Inc.

I had a great experience with Tradewinds! My furnace went bad while still under warranty, and after getting the runaround from a few HVAC companies in town Tradewinds came in and quickly worked out the problem, and scheduled me for a full furnace replacement the next day. They got me a quote within a couple of hours, and worked out the warranty discount with no problem. The work they did the next day was neat and clean, and it looks much much nicer than the previous install. They were honest and skillful, and I'll definitely call them again in the future.

I'm in the commercial facilities management business, so I understand how the installation of a heating and cooling system should proceed. From the start, the people at TradeWinds were the most thorough and professional of anyone I invited to bid on our job. Our house never had AC, so this was not as routine as most jobs. TradeWinds staff were not just interested in selling us mechanical equipment, they made sure we received the most optimal system. They spent more time than anyone examining the house and made sure they specified the correct equipment (with no attempt at upselling us on units we didn't need.) On installation day they did not leave until every detail was exactly as it should be, for a price that extremely competitive. Professional, courteous, and fair, I have been recommending them to anyone I know who is looking for heating and cooling work.

I moved into a new apartment at the end of August. The management company had Tradewinds come by for regular HVAC maintenance; the tech was super knowledgeable and friendly. He did a thorough furnace inspection and explained some of the challenges with the brand of furnace currently installed (made by a company that is now out of business).

Last night, my heat started blowing cool air due to one of those issues (NOT the tech's fault!). When my management company called today (Saturday, off hours), I got a very timely call from the tech, and he was here within 30 minutes after that. It's not a true emergency because it's not freezing yet, but they wanted to make sure things were set for the colder nights we have coming up soon.

Once again, great service!! I couldn't be happier.

I was impressed with the thoroughness of the work. Good communication and expertise. Very satisfied.

These guys are great!! They were able to get out next business day and installed a garage heater for us. Did an excellent job, very professional and reasonably priced. For what a garage heater costs everyone should get one installed. Happy Wife, Happy Life!! Thanks again for the Excellent Service!!

Ryan

Thank you TradeWinds. Thank you installers Ken and Alan for your excellence your outstanding professional customer service installing/replacing our old furnace boiler.
From the first contact to until the work was done nothing but excellence. Our family can have peace of mind as winter is around the corner that our home will be warmed. TradeWinds is a company of true exellence. Courteous, respectful, honest and above all professional. We will recommend friends, family and acquaintances to have their air conditioning and heating needs done by TradeWinds.

We are so pleased with Tradewinds! At every turn, Duke, Alan, Ken and their team were thorough, professional, and very prompt. We contacted Tradewinds about installing mini splits in our apartment and upon his first visit for an estimate, were immediately impressed with Duke’s knowledge of industry standards and felt confident trusting his recommendations. We are so glad we did! Duke patiently answered every question we had, talked about all the ins and outs of installation and usage, and encouraged us to visit the Tradewinds office to see the product in use. Duke and his team ensured things moved as quickly as possible-- it was less than 5 weeks from my first call for an estimate to us enjoying a cool, quiet home. This includes the time we spent contemplating the decision and delays in shipping due to the pandemic. We could not be happier with how things turned out. The day of installation, Alan, Ken and team were responsive, courteous, and very careful in their work. They explained how the units work and made sure we understood maintenance and care. My partner and I were both working from (our small) home the day of installation which made for a unique situation but Alan and Ken could not have been more unobtrusive or considerate.They handled all necessary paperwork for a manufacturer’s rebate that lowers our cost. We give Tradewinds our most enthusiastic vote of confidence and are grateful to benefit from their good work.

Our AC went out during the first hot week of the summer and TradeWinds was the only company that was able to fit us in the next day. Ken was very professional and explained what the issue was and how he repaired it. We thought the price was very reasonable, would recommend TradeWinds to a friend.

Had an issue with our furnace not keeping the house warm enough on a Friday mid-morning. Spoke with Duke, who was great and ran through some troubleshooting over the phone and arranged for Ken to come by late Friday afternoon. Ken was absolutely fantastic. Extremely pleasant and did a great job explaining what he was seeing and what the fix would entail. He had the job done quickly and everything was back to working order within a few hours. Really impressed that they squeezed this in on a Friday evening and even more impressed with how personable Ken was. We'll absolutely be using TradeWinds in the future.

Top notch professional service. Furnace went out and TradeWinds was at our home within less than an hour and fixed the problem within 20 minutes. Its refreshing to find a small business that has a passion and expertise to back it up. TradeWinds will be my go to for any and all heating/cooling needs. Thank you!!