ALCIVIA Heating and Cooling

Highly recommended. Called just looking for a part to fix my father-law's furnace and they ordered it for me the same day at half the cost that Action Heating and Cooling quoted me. Will definately call these guys next time I need any heating or cooling repairs

The experience with Landmark was truly amazing. They have great and experienced staff. The staff sporting my questions was great. They cleaned up everything after the job was done. Really A-1 job…..

I had nothing but a terrible experience when dealing with this company purchasing propane. At first everything was fine. They quoted me my price and I wanted to pay up front, but they just continued to be insistent on getting me locked in contract price. This was fall of 2014... Propane prices had been falling and continued to do so. I paid $1.79 per gallon. I have a 500 gal. tank filled on 11/25/14. It was empty by 1/2/15. It was not even cold through the month of December. Walking up to the tank you could smell gas, and it was noticeable. They came out and leaked checked the tank and said everything was fine. We used it all. Did we want it filled or not. The driver/filler had terrible customer service. He told me we had a shitty heater and he has seen them before and it was our heater that was the problem. At first he said it was on 80% efficient. When I called in to inquire about this I got the same treatment from the office staff, but now my heater was 60% efficient and they could not provide record of how much the tank had been filled over the last 15-20 years it has been on this property. The heating unit itself is fine. We had just has Action Heating & Cooling out and did a full PM on the unit. They told everything was good to go. Landmark still insisted that there were no leaks and the old rusty tank and regulator was fine. The regulator had been replaced the prior fall by landmark. This property was a foreclosure that we purchased in July of 2014. The bank wanted to machine sure the heat system worked in the shop area where we now run our business. I could go on about all unprofessionalism and run around answers we got, but this is getting long in the tooth. We ended up getting a new tank out here with Ferrell gas and guess what? It’s been almost two months and it’s been way colder and we are just now getting into the red on the regulator gauge. Unfortunately we still have a temporary tank out here with Landmark that we need to use until spring and that has to be refilled. They would not let us only do 200 gallons even though we told them it was a temp tank and was only needed until May. Made us take 300 gallons @ 1.79 even though we paid up front. Filled our other tank with Ferrell for $1.65 a gallon.

My suggestion would be if you need new service do not go with these guys and if you are already using them.... Go look around you can probably get a better deal!

Great timely service! My old furnace died & Landmark responded quickly. Now I have new Lennox furnace, and I'll continue to use Landmark for both my heating and cooling needs.

1 STAR ONLY because it won't let me select NONE. Stay FAR AWAY! I ran out of propane on a weekend, one week before our property was being switched over to natural gas. They required us to fill 300 GALLONS even though we told them we were switching in a week!!! Then once we switched to NG, they said they wanted us to pay $125 for them to come pump the 275 remaining gallons out to take their tank back. We said forget it, we will keep it to heat our shop. A few months later I come home from work to find my LP Tank gone. When we called and told them our tank was missing, the lady said and I quote "we decided we don't want your business anymore, so we came and picked it up". After multiple calls to managers and then a VP or President, we are told that $125 is actually less than what they should charge us, but they will "honor" it since we were given incorrect information. WHAT A JOKE. THIS COMPANY IS HORRIBLE. TERRIBLE CUSTOMER SERVICE.

Went above and beyond to take care of us when our furnace was on its last legs. They were able to schedule us in earlier. Landmark cares about your needs and are highly competent and efficient.

Love the Lennox ductless system. Installation went well after resolving an initial install issue. Love he dehumidifier feature, also the heating for cooler days.

Great folks to work with from Frank with the estimate to his boss Tom. The two men that installed my new Lennox slp98v were very nolagble and very professional.

Excellent service from start to finish! Very knowledgeable and did a wonderful job installing our new furnace and thermostat...

Excellent service and very prompt help when we needed it . Casey our service tech was friendly and very knowledgeable . We will defiantly be calling Landmark for all our AC and Heating needs.