Comfort Air, Inc.

Paul was a chill guy who seems to take his job seriously and with respect for the work he does. Which I admire! More of that from more of us would make life better, for all of us. He welcomed my various questions and I learned more about our HVAC system, so I can do the relevant maintenance properly on my own, and also plan ahead for a future system. Thank you Paul, and Comfort Air.

Excellent service by Daniel. Very thorough and professional. Explains exactly what could be the problem and fixes in addition to fixing causes to prevent repeated occurrences. Highly recommended for anyone needing repairs. Signed up for premium monthly maintenance for reasonable price. Includes discount on parts and no charge for diagnosing problems.

Service was top notch! Very happy that during a heat wave they had the courtesy to make an appointment and call back to assure me that they will make their appointment time. The tech that was sent out, Ben, was knowledgeable, courteous and will to explain everything that needed to be done to fix the system. There was knowledge given on how to run the system and told us that we could upgrade to a larger ac unit but due to the size of our house we were set up for success. BEN WAS AWESOME! The office staff that answered the phone was TOP NOTCH as well. I was so happy that I signed up for their yearly service (better than the rest)

Both the installation and maintenance technician where extremely professional and informative regarding what they were going to do and what to expect from my system.

We had a great experience with Comfort air. The office staff was friendly and on top of our install. Dan was our expert salesperson explained all of our options. Alex did the installation and I agree with another review that he is the guru of the install. Justin did a great job cleaning our ducts and vents. Now we're breathing fresh air. Have already referred a neighbor to you. Thanks for the professional job. Barry and Judie S.

Have the maintenance plan for furnace and AC. They are always very professional, informative and provide realistic information without attempting to upsell you.

Paul P was out today to perform the annual inspection and maintenance for our furnace and AC. He was on-time, professional, and thorough. We’re good for another year! Glad we have Comfort Air as our HVAC company, both for sales and service.

The technician was called to come recharge a Daiken system that was properly disconnected by a service company when concrete was poured underneath it. We figured it was going to need recharging since it was evacuated when disconnected amount of freon needed unknown. System was put back in place and reconnected by a licensed electrician. Upon arrival the Comfort Air technician spent about 3 mins looking down and said he would not reconnect the two taped condenser lines to the ODU. I asked what is your service call fee for of $119.00. These 2 flare nuts were properly sealed with HVAC tape and 1" away from ODU! He said I need to call the office and he walked down the driveway to have a "secret conversation". He came back and as I was tightening them he said he needs $300.00 to connect the lines. By the time he said that the lines were connected, FYI I took the side cover off, 4 phillips screws he would have to to get to the charging ports, and took about 6 mins to cut the tape off and hand twist the two lines back on the ODU, these are brass flare nuts, boy those spin on so easy! I was now ready to addressed "the scam", I asked him what is it exactly your $119.00 service call charge covers for the recharge? He said to just come out and look at it? I said just look? You wouldn't touch it? How would you know what is needed by not taking the service cover off (where you would charge it) to evaluate or start the service? Or what if the connections were needing to be tightened? You would charge the system letting it leak out or would you take a wrench and tighten them? They were going to charge aprox ... $215.00 per lb of Freon.... I told him to just leave, I would never pay anyone $300.00 to attach two brass fittings and he must have thought we were dummies. He sat in the drive way for 10 mins as if hes booking time on site, more scam, and I again asked him to leave, he said his boss needs him to charge me a trip charge... I laughed and said nice try - tell him I cant wait to see you in court. TOTAL SCAMMERS! BEWARE. PS Our thoughts on this are more of what if we were elderly and didn't know how simple that was, or if the kids were only ones here... or a baby sitter... they would have just ripped us off. Mind you nobody should work for free but to try and get on your premise, attempt to get away with over charging 300.00 to connect those connections - you deserve to get sent home.

Daniel asked the necessary questions to understand the problem. Checked the unit inside and outside and was able to figure out the problem. Had the AC back up and running shortly afterwards. Very pleased with his service.
Would definitely recommend Daniel and Comfort Air.

We’ve used Comfort Air a few times over the years for repairs. Our technician, Ben, is polite, professional, knowledgeable, and punctual. As usual, I’m very happy with the service!