McFarland Heating & Air

My furnace suddenly stopped working, the temperature outside was dropping, and I have a 1 year old kid. Being without heat wasn't an option. I called another company first - the company who installed the furnace when my house was built - since their stickers were all over my furnace. The next available time they had to service my furnace was 5 days away. Which was a Saturday. Which not only meant 5 days with no heat, but also meant inflated Saturday call-out prices. 5 days with no heat and a 1 year old couldn't happen. I found McFarland Heating and Air from a Google search. When I saw on their website that all three McFarlands have their cell phone numbers listed on their contacts page, I thought, "That's accountability right there." If you're willing to give your cell phone number to your customers, then you must really stand behind your work, and you must be honest. Anyways, I called them and they said that they could be out at 10am the next morning (it was 3pm when I called so I didn't realistically expect to get same day service for a non emergency). Andy and Joe showed up the next morning at 9:55. They diagnosed the problem and, long story short and put simply, they gave me 3 options. 1. Quick cheap fix but another part may break at any time. 2.Cheap fix plus replace that other part making this a more expensive option but will hopefully get a few more years out of the furnace. 3. Replace the furnace - obviously the most expensive option. I felt that Andy was honest when discussing the pros and cons of the options. He was also straightforward and he was not at all pressuring me into the most expensive option. I ended up going with option 2. My furnace is pushing 15 years old. So I know it's only a matter of time before the thing needs to be replaced. And when that time comes I'll definitely be calling McFarland to do it.

I called McFarland because my furnace was short cycling. They were able to come the next day and run a few tests to pin point the issue. My Nest thermostat was the cause. I researched the issue and found this is a very common problem for Nest thermostats when there isn't a common wire, which is the case in my house. There were many false and expensive rabbit trails the diagnostics could have gone down. The experience and honesty of McFarland was extremely helpful. Thank you!!

We had a problem with our AC unit and Howard (the owner)came out asap, diagnosed the problem and ordered parts to fix it. The system regulator was bad but it only stopped working when the system would become taxed, meaning it was very hot outside and the system was working hard to cool our house. It was cooler for a few days and the ac unit was now cooling the house adequately so I let him know and he said that we could postpone the fixes until it acted up again and that he would only charge for the part that had to be ordered and everything else was no charge. He added refrigerant and spent about 3 to four hours here and said that was no charge! I felt this was a huge sign of integrity with how he does business and can't recommend them enough. Needless to say, the problem came up again a few weeks later and so I called him and he scheduled to fix it right away. They showed up when they said they would, were super friendly, clean and trustworthy. The last thing I want to let others know is that the service companies out there, well I had them bid the same project and their bid was more than 3 times what Howard charged us. I feel like what he charged us was fair and can't believe these other companies get away with gouging people for typical fixes that they encounter. Again take it from someone that works in the trades as well, Mcfarland Heating & AC is amazing and worth your phone call for anything heating or AC!!

Amazing! Howard and his brother came to my house within an hour of calling. I had a party the next day and no heat. They completely saved the day! They were so nice, very thorough and honest. If you need any work done, these are your guys!

Do you prefer to support a local family-owned business which is cost-effective and reliable? I chose McFarland for replacing my 29 year old furnace because they had repaired it a year earlier and I knew I could rely on them putting in just the right new one!

Fabulous Company. I would use them again & again and just referred them to my neighbor. Outstanding service for half the price. Howard was professional, polite & quick with his work. Great job!

I would definitely recommend this company to anyone. So polite and professional! They were also quite reasonably priced. Thanks for the high quality service!I am very happy customer!

They were very helpful and friendly, I didnt feel like they were just trying to sell me product and make a quick buck. I would definetly recommend them!!!

These guys are awesome. They show up when they are supposed to, they do what they say they will do and they are knowledgeable. Great service and I will continue to use them!

I’ve used them many times over the years and they are always honest & very nice.