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    Kohler Heating & Air Conditioning Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Jerry Nebel

    Very pleased with service. Technician was here when advertised. Friendly. On completion picked up and left area as he found it. Will tell our friends and use again.

    Brianna Sievers

    They were very quick to get us scheduled and our technician Gordon was very kind and professional!

    John Keith

    Gordon was on time, very professional, did a good job of explaining everything he found and did. I was happy with the experience with Kohler.

    Kyle Morris

    Very fast response time(called at 9am - tech was at my door in an hour). Everyone was friendly and nice. Tech unfortunately everywhere he touched made an absolute mess, everywhere, every time(condensate sprayed multiple times all over the ceiling and floors, drained it straight to the floor sometimes).

    Overall he was helpful and very nice, but making an absolute mess of everything in my garage by spraying condensate everywhere and dumping it on the floor(a lot of it, i ended up giving him a home depot bucket to somewhat keep the mess under control, which surprisingly he found ways to not use the bucket and continue to wash my floor lol). He did not use proper barbed fittings on hose connections(more mess that I had to clean up in the garage, because of it, I also had to check his work in the crawl space and it was not a barbed fitting there either and was leaking in my crawl space.) The last issue is just jumping to conclusion of needing a new pump when it worked fine and just needed to be cleaned up and sealed again from the gunk that was stuck in it.. while making a huge mess after mess(seriously it was ridiculous to the point where he jokes about turning the garage into a swimming pool).

    I ended up replacing the pump anyway because the pump was rather old and doesn't hurt to replace it and have a functional pump for another 20 years.

    This is something I could have done myself but wanted a professional to do it for me. I ended up having to clean up his work after the fact regardless. I most likely will not use Kohler in the future, this most likely is a one off case but I don't want to take my chances again.

    Nicholas Garcia

    Had a wall that had water damage and in order to fix the wall, hvac system and water heater had to be moved and then reinstalled once mitigation and reconstruction completed. Kohler made the whole experience seemless and they quickly completed disassembly and reassembly of system. I highly recommend kohler. They are very customer focused. Thank you Kohler Team!!! N. Garcia

    Sally Joseph

    Ron and his crew were amazing. They were professional, respectful of property and my dogs, courteous and friendly. They did a wonderful job! They completed the job much faster than I could have hope for. I would recommend Kohler anytime

    Bill Block

    Donovan was very informative and professional. He explained everything clearly and thoroughly.
    I was very pleased with the repair experience.

    Amy Ouhl

    I have been incredibly happy with my experience with Kohler. From my initial sales meeting, until now, always the best service and kindest people. Service tech is so nice and does an excellent job of explaining things, and doing the required maintenance. Response is always fast. I highly recommend this business.

    John Rusiecki

    Always friendly and positive experience with these guys. They installed a ductless mini split for us at a lower cost using a higher quality product than the local competitors. We brought them back into our home for our furnace maintenance and no looking back. Friendly and knowledgeable techs. No pressure bids, very patient to explore what the consumer wants for their home, and very helpful to understand the options. These guys are great. Even if you don't end up with them based on your needs, you won't regret your time with them. We have been very pleased every step of the way with all of their staff.

    Sandra Kittelson

    I had a new furnace and A/C installation. ( January/2022) Fabulous crew, professional, and hard working! Very detailed as far as making certain that everything was working properly. I would highly recommend Kohler for your heating and cooling needs! You will not be disappointed! ! A huge thank you to the Kohler employees/crew!

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