The Kohler technician did an excellent job checking and correcting the settings and cleaning pine needles from the heat pump. I signed up for their maintenance program and get a discount on service.
About 12 years ago we had a complete heat pump/furnace installed by Kohler. Other than filters, we have never had an issue until recently. A service tech named Donovan came out within a few days to diagnose the problem. The parts were about two weeks away (factory) and called us for a follow-up appointment to install. Donovan came out to install the new part...very thorough and professional, AND a great attitude. We were very pleased with Kohler's service again, and would highly recommend them to anyone! """" June 30, 2023 Heat pump quit working last night...called the next morning, Brandon came out same afternoon, diagnosed and fixed problem. Great people...Great service, super pleased!
After calling several companies to help fix our A/C system on the hottest week, Kohler was the only one that made time to come out the following day. Gordon did amazing job explaining the issue and fixing it on the spot.
Gordon from Kohler Heating and Air Conditioning came to problem solve a issue I was having with my gas fireplace. This unit has been in our home for 20+ years; it was not something Kohler Heating had installed nor had worked on but Sharon (owner) stated they would come out and evaluate . Gordon’s magic touch fixed the issue quickly, professionally, and clean/neat. I had tried to remedy the problem 8 to 10 times without success. We are very happy with Kohler Heating; you will be also!
The technician was knowledgeable and professional. Did a great inspection and maintenance job. He represented the company in the highest standards. Recommend using Kohler
The service tech, Brandon was courteous, professional, knowledgeable, very responsive to all questions. He was able to determine our issues and we set up a maintenance plan. Excellent service.
Our furnace went out during the coldest week of the year. After contacting the company who initially installed our furnace three times, and no one from that company would call us back, we tried Kohler. They answered the phone immediately, and had a person dispatched the next day. Confirmation text messages and a text saying technician was on the way were so appreciated. The tech was so kind and knowledgeable. He fixed the furnace within 15 minutes and even did a quick service. To get someone to come to the house within 24 hours, during a storm and during the holidays was astonishing. Would definitely recommend Kohler!
Gave notification on estimated time of arrival and arrive promptly. Respected our home to not track in any mess and we very efficient with time. Very professional interaction with all of the technicians.
Brandon was here early, did the work very quickly and was kind and courteous. Very happy with the service we received. Would definitely use again. Thank you so much.
Every time I work with the Kohler team, I am impressed. The people who answer the phone are always willing to troubleshoot and help before sending out their service people. I just had Brandon here performing my yearly service. He was friendly, respectful, and very knowledgeable. Thank you!
Luellen Lucid
The Kohler technician did an excellent job checking and correcting the settings and cleaning pine needles from the heat pump. I signed up for their maintenance program and get a discount on service.
Smitty Smith
About 12 years ago we had a complete heat pump/furnace installed by Kohler. Other than filters, we have never had an issue until recently. A service tech named Donovan came out within a few days to diagnose the problem. The parts were about two weeks away (factory) and called us for a follow-up appointment to install. Donovan came out to install the new part...very thorough and professional, AND a great attitude. We were very pleased with Kohler's service again, and would highly recommend them to anyone!
"""" June 30, 2023 Heat pump quit working last night...called the next morning, Brandon came out same afternoon, diagnosed and fixed problem. Great people...Great service, super pleased!
Matthew Toledo
After calling several companies to help fix our A/C system on the hottest week, Kohler was the only one that made time to come out the following day. Gordon did amazing job explaining the issue and fixing it on the spot.
Bruce Soland
Gordon from Kohler Heating and Air Conditioning came to problem solve a issue I was having with my gas fireplace. This unit has been in our home for 20+ years; it was not something Kohler Heating had installed nor had worked on but Sharon (owner) stated they would come out and evaluate . Gordon’s magic touch fixed the issue quickly, professionally, and clean/neat. I had tried to remedy the problem 8 to 10 times without success.
We are very happy with Kohler Heating; you will be also!
Thomas Mulledy
The technician was knowledgeable and professional. Did a great inspection and maintenance job. He represented the company in the highest standards. Recommend using Kohler
Tom Hansen
The service tech, Brandon was courteous, professional, knowledgeable, very responsive to all questions. He was able to determine our issues and we set up a maintenance plan. Excellent service.
Lindi Zuber
Our furnace went out during the coldest week of the year. After contacting the company who initially installed our furnace three times, and no one from that company would call us back, we tried Kohler. They answered the phone immediately, and had a person dispatched the next day. Confirmation text messages and a text saying technician was on the way were so appreciated. The tech was so kind and knowledgeable. He fixed the furnace within 15 minutes and even did a quick service. To get someone to come to the house within 24 hours, during a storm and during the holidays was astonishing. Would definitely recommend Kohler!
Jessica Torres
Gave notification on estimated time of arrival and arrive promptly. Respected our home to not track in any mess and we very efficient with time. Very professional interaction with all of the technicians.
Rachel Nichols
Brandon was here early, did the work very quickly and was kind and courteous. Very happy with the service we received. Would definitely use again. Thank you so much.
Jennifer Lindsay
Every time I work with the Kohler team, I am impressed. The people who answer the phone are always willing to troubleshoot and help before sending out their service people. I just had Brandon here performing my yearly service. He was friendly, respectful, and very knowledgeable. Thank you!