Green Run Heating & Cooling

Stay away from this company!!! Ask home warranty for another company before dealing with this company. They will start the job, do the bare minimum say they will have to come back out and you will never see/hear from them again. They don’t answer or return calls. Even the home warranty company had difficulty with contacting them. When the home warranty company finally heard back they lied and said I missed my appointment and that they called me numerous of times but I never answered.

I did not use Green Run Heating and Cooling because Caleb couldn't find the time ( at his earliest convenience) to return my call. I gave over 24 hours waiting for a return call. using the excuse (via text) , that he promptly replied to , that all calls are returned at his convenience and he was out all last week. So apparently the business comes to a stand still around Caleb. I am not completely sure why him being gone the previous week stops a call from happening Monday?
Under previous leadership Green Run Heating and Cooling was much more professional and responsive.

I asked them for an estimate for a new HVAC system. Instead the technician came along and “did something” that I did not request. Of course they charged me $100 for the call when all I wanted is an estimate for HVAC replacement.

Also ran my credit card 2 weeks later. I was completely taken by surprised.

Don’t recommend.

We have been using Green Run for a few years now. When our AC went out, we had a few companies come out to check it (thinking we probably needed a new system). The other two immediately said we needed a new unit. Green Run spent time really checking out what was wrong and we were able to get about three additional years out of our system. This year it finally died. We called three companies, just for price comparison. Green Run came in about $2500 less than the others. We now have a brand new HVAC system and couldn't be happier. Everyone we have worked with at Green Run has been very professional and friendly, and they truly are all about customer satisfaction. We highly recommend this company.

We have been clients for 27 years and wouldn’t use anyone else. Great group of service employees.

They came out to look at my unit told me they needed to order the fan motor told me to pay my warranty deductible and they would order the part and they never came back my A/c unit is still not working.And they won't answer or return my call. Don't use them they're not reliable

Caleb and team were quick to respond and very professional. Matt was super professional and located the issue and took care of it right away. He was very thorough with explaining the issue and how to fix it! I definitely recommend Green Run Heating and Cooling !!!!!

We had a new gas furnace and A/C condensing unit installed at a rental property today by Green Run Heating and Cooling. We went with this company based on the overall cost, the 10-year product warranty and the company's customer service. The install team arrived on time, laid down tarps to protect the carpet at my property, and relocated my tenants' items so they wouldn't be damaged. Everything was put back in place when they completed the job. Please don't hesitate to give Brian a call.

Sam has awesome customer service skills 👏

Colby and Austin are awesome and polite. They made my door look better than it did prior.