Anderson Air Conditioning & Heating Corp

From scheduling with Candice, to the estimate with Mr. Anderson, to financing with Emily and to installation of my heat pump with Mike, Brandon and crew, the service provided was friendly and professional. The guys used shoe booties to protect my flooring and laid out plastic where there was high traffic. They cleaned as they went and were pleasant. I am thoroughly pleased and would choose them again. I HAVE AIR!!! Thank you all.

I spent 10,000 on a new system I have over 100 calls in the 3 years or repair issues with being ripped off on each call I have been out of air for 2 weeks no return calls and no appointment set up yet. When my unit was installed they fail through the ceiling creating a big mess. They have a wired thermostat in the front and a wireless thermostat in the back that constantly goes out and they want me to pay$1750 to redo a wireless one that they already is not going to work properly with the zones boards it should be a wired thermostat they have the worst customer service and communication with loyal customers when you spend 10,000 you should not have too many service calls on yearly maintenance. I strongly advise you to stay away

Our home included Anderson Air Conditioning & Heating products and installation. We were very pleased with the service and installation of their products. The first time we had questions after moving into our home Mr. Anderson himself wanted to meet us and go over any thoughts or concerns we had.
As a business owner we were impressed with the passion Mr. Anderson and all of his staff took with us .
Scheduling appointments for service the entire staff takes pride in their communications with customers and really made us feel as though we have had a life long relationship. We have not found over the years of working with other HVAC companies a more customer focused company and that is why they have a BBB A+ rating.
If you want a company who be with you long after the sale, trust Anderson Air Conditioning & Heating products and installation.

I have been a satisfied customer of Anderson AC&HC for about 15 years. He was the sub installing the HVAC for our home in 2003. I often had annual maintenance contract with him. In 2013 our heat pump gave up in the middle of scorching heat, when I had many guests residing in our house for my daughter's wedding reception. Mr. Anderson came over and installed a new HP in a short time, providing comfort for guests, and rescuing me from an embarrassing situation. We are grateful for his urgent help. Over time, we needed his service a few times. His technicians are skilled professionals, explain the problems and cost effective solutions, and complete the repairs. I never had an occasion when I had to call twice because the job was not done well the first time. I am very happy with the long-term relationship with Anderson.

Had my second HVAC preventive maintenance service call this year using Anderson on an annual contract with them. Very happy with their service (used Chris as our technician), scheduling, punctuality and ability to communicate with me as a client. They always follow up and follow through and express confidence through their work. I'm a believer and have now worked with them for five years. Yes, I recommend them!

These are the nicest people. When they put my system in they were punctual efficient, and neat. The installers were so nice. Everyone who has come to my home since that day has been awesome. This fall my attic door cracked across when they were going up to perform service. They had it repaired without hesitation. The 3rd party vendor did an awesome job and was as nice as everybody else. Definitely recommend!

Anderson Heating and Air was fantastic. We needed to replace our oil-burning ducts with new ducts optimized for our newer HVAC system, which required re-designing the layout and consolidating and re-routing the entire return system. We also asked Anderson to move our air handler to optimize basement space.

They gave a fair quote on our job (we got three different estimates) and were able to move forward with the project efficiently and in the manner described. They offered independent ideas and feedback that I hadn't considered, and also were transparent about layout opportunities to introduce cost-savings. I particularly appreciated that Mr. Anderson himself came out to perform the estimate and to offer his perspective- as opposed to some other companies who sent out estimators who were only partially familiar with the ins and outs of a project of our scale.

Extremely responsive, and I greatly appreciate Mr. Anderson's hands-on approach to customer care. Office personnel were great too- Candice was friendly, responsive, and upbeat in all communications about the project. The project was completed while we were out of town, and the job site was left immaculate.

Mr. Anderson personally reached out after completion of the job to schedule a walk-through with us and to review project components. Truly, truly impressed and would not hesitate to work again with their team-- they have my and my family's trust. Thank you to Mr. Anderson and his team!

Anderson Heating has been servicing my
HVAC for years. They were the first to install my unit and I have been a long time customer at the present time.Excellent and honest company and reliable technicians to perform the job!
I have always been pleased with their service and will continue to remain a loyal customer.

Anderson has been servicing our system for years. Every time I have a maintenance call, the staff are friendly and helpful. Our technician is polite and respectful and always open to follow-up conversations to explain to us both what shape the equipment is in. We really appreciate the care we get from Anderson.

The only reason I gave a four stars was because my technician was excellent. He was knowledgable and thorough. This should have been a 5 star review however I was told I needed a part and that the office would be in touch with me as to when to expect the part and to schedule the repairs. It has been 12 days and I have heard nothing from their office. I called today and was told they have no idea when the part will arrive. The woman said she doesnt have a good relationship with that vendor and she will email them again. Meanwhile I have been with out heat in late January and might have made a different decision (like a new unit, or a different company who could get the part in less than two weeks) if I had been called and informed, like I was told would happen. In addition, I prepaid for the maintenance plan and so now I might be asking for my money back. I need a company that can reliably and timely provide information so that I can make informed decisions. So here I sit - 12 days later, going into late January and no heat, and no real information when that might change. Like I said this would have been one star if my technician had not been so great.