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Home Energy Savings Specialists, Inc. Reviews - 22

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
susanna burt

I have been using HESS for the past 2 years and they are my go-to for HVAC problems. Keith is punctual, professional and has a vast knowledge of anything HVAC. Keith always does what he says he will do and even answers the phone/texts after hours to help troubleshoot issues. I would highly recommend this company, they have been our lifesavers more than once.

Rama SP

Keith responded within 10 Mins after I submitted the requested. Though whether not cooperative he waited and fixed the AC motor / fan on time. I would recommend him for all HVAC support & maintenance. Great help with Ontime fix!

Mario Mejia

So glad we went forward with Keith when it came to installing both inside and outside units after our HVAC system broke down. Very kind, honest, and professional. He was pleasant to speak with and didn’t hesitate to answer any of my questions. Left us better off than before. Thank you Keith!

mark buss

Keith is fantastic. He helped us through a real difficult set of circumstances and made an old system purr back to life. Keith was up against a mess apparently left by prior service company. He fought for us to get the parts we needed and was tireless in getting it done right! Highly recommended.

CJ Toney

Very efficient and extremely thorough. Cannot refer this company enough. Quickly showed up and helped with all of my needs. If you need assistance, this is the company to call! I will refer them to all friends and family moving forward.

Shannon Jones

New Review: Still FIVE STAR RATING.
This is my third time working with Keith. Again he responded quickly and fixed my AC. He's such a nice guy. The part he had to fix this time, was not from his previous work. Someone else through a home warranty company did less than adequate work and Keith came in, identified the problem and fixed it.

This is my second time dealing with Keith. The first time I called him to give me a second opinion. His cost for the review was very reasonable. He took time to explain to me what to ask the other company. I wish I found him prior to spending the money with the first company. I had a problem changing my thermostat and he was able to help me with this. Excellent service. Highly recommended and he’ll always be the first person I call if I need future help.

Stephanie Wallace

HESS was great to work with! Our AC stopped working and our home warranty company referred us to HESS. Keith communicated with us throughout the entire process. He came out and recommended replacing the unit. The day of the install he arrived on time and the installation was fast and efficient.

J Tuck

Keith was called out via my Home Warranty for my Air Conditioner not cooling properly. I was amazed and impressed with his professionalism and depth of knowledge on my unit. He troubleshot and fixed the problem and got my Air Conditioner Cooling properly. I would definitely recommend Home Energy Savings Specialists. Thanks, Keith!

Celeste Burnett

I highly recommend this company. I now have AC again and his prices were great. If you need repair or a unit changed out, he's your guy.

Vasco Pontinha

We cannot recommend Keith enough!! Our HVAC unit had stopped to blow hot air all of a sudden and we put in our service request with our home warranty at 11pm. At 8am he calls the next day - he made sure to ask us a good time and he showed up exactly when he said he would - that in itself shows you how responsive and reliable he is. Then we watched him work his magic: he made sure to check every single component of our HVAC system - even though our unit is deep inside our tight crawl space to be able to pinpoint exactly where the trouble lied. I don’t think any other review does justice to how thorough and knowledgeable Keith is: we told us exactly what the problem was and how to proceed to get it fixed right away (basically we needed to get a new google nest).

We have no doubt we will be hiring Keith again for our regular HVAC check ups and whenever (let that be in many years) we need a new HVAC unit.

Thank you for your professionalism and knowledge! Our family is most thankful!

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