Home Energy Savings Specialists, Inc.

I'm giving them a 1 star because I can't give a zero, my home warranty company booked them to service my heat pump. So I called the phone number provided and left a message yesterday to confirm the time for today. I never heard back from anyone and now after speaking with the warranty company who was able to finally reach them, I was informed they wouldn't be coming they were overbooked and couldn't come for 5 more days. I have no heat and it's the week before Thanksgiving , everything I read about this company online turned out to be true.

He was very rude and obviously annoyed that I was working with a warranty service. I initially called and he was very rude over the phone, so no surprise that he was even more rude in person. Do Not Recommend. He lacks basic customer service skills and doesn’t like to be asked questions.