Schedule for 1 pm same day. Came early and explained everything. Much appreciated with a quick response time. I will definitely be working with them again if need be.
i had a leak and another company wanted to charge me $1000 dollars to recharge the system.. i got lucky and the guy from genstar got me up and running for much less. will definitely keep them in mind when needing more repairs.
Absolutely amazing company. Owner is a great guy and the service was wonderful. Our tech was knowledgeable and the prices are fair. This is my go to contractor for all of my furnace needs. Thanks guys!!!
The Richmond,va pricing is price gouging. The billed costs for materials used is at least 600% higher than the cost commercially available. DO NOT USE unless you like paying significantly more than you have to. I only paid to avoid another service fee and it would have been cheaper to pay anther service fee.
I am very pleased with this company. Excellent customer service from setting up an appointment to the technician's interaction and professionalism. Thank you Genstar.
Allen is awesome - fast response time, very thorough, and very informative in explaining the HVAC issues we were experiencing. We will use Genstar from now on!
Dillon Pigford
Great service! Called and had a tech there in a reasonable time. Resolved my issue at a good price! Happy customer! Will use again.
Kamica Lewis
Schedule for 1 pm same day. Came early and explained everything. Much appreciated with a quick response time. I will definitely be working with them again if need be.
Wanda Downs
Carson came out and made sure I had heat until the unit thawed out. Really great service. Would definitely recommend Genstar.
Andrew
i had a leak and another company wanted to charge me $1000 dollars to recharge the system.. i got lucky and the guy from genstar got me up and running for much less. will definitely keep them in mind when needing more repairs.
J Foxworthy (Sun Country)
Absolutely amazing company. Owner is a great guy and the service was wonderful. Our tech was knowledgeable and the prices are fair. This is my go to contractor for all of my furnace needs. Thanks guys!!!
Matt B
The Richmond,va pricing is price gouging. The billed costs for materials used is at least 600% higher than the cost commercially available. DO NOT USE unless you like paying significantly more than you have to. I only paid to avoid another service fee and it would have been cheaper to pay anther service fee.
Carol Lewis
I am very pleased with this company. Excellent customer service from setting up an appointment to the technician's interaction and professionalism. Thank you Genstar.
Bailee Bannan
Allen is awesome - fast response time, very thorough, and very informative in explaining the HVAC issues we were experiencing. We will use Genstar from now on!
Thelma Epps
Work was wonderful. would like recommend to all my friend and family. everyone was very nice and respectful. They were awesome.
MC Slush
Great service & fair pricing. I've read other reviews stating different but I had 4 quotes & Genstar was the best & provided fast timely service.