Lighthouse Mechanical Heating and Cooling

From start to finish Tim Elliott and his team were AWESOME!!!! Tim personally came out to give me an estimate on installation for a new AC UNIT to replace a 20+ year old beast of a system. He was clear, professional and gave the BEST OFFER of 5 companies I received estimates from. He was able to provide great information and answered any and all questions. His team arrived on schedule and worked until the job was done. They were able to troubleshoot and make adjustments as needed. My house is now cool and comfortable and I will be saving so much money on my new energy efficient system. Thanks Tim!!!

I am very pleased by the work that was done on my propane tank it was done fastAnd the gentleman who installed it was very professional answered all my questions

Lighthouse put one of my heat pumps in previously. At that time the owner was an estimator and he treated me like I was royalty.
I knew one day he would own the company...and he actually still gives estimates. Tim is a "working owner"
That is what I love to see in any business.
The technician, Charles is a great employee...he is informative, respectful and pleasant to talk with. He answered all of my questions and is a great listener. He takes his time with you and treats you with respect. He shows up on time or earlier and calls in advance if the time frame changes.
I highly Recommend this company.
And no, I am not getting paid to say the above...lol
God Bless

Called lighthouse mechanical because I had water from my air handler dripping into my vent. Had technicians inform me it was only condensation safe to run my system now I have 30 gallons of water under my house and damaged vents. lighthouse mechanical Owner Timothy Elliott takes no responsibility just refers me to his lawyer Wayne Moore out of the Newport News Virginia don't trust this company guy is unprofessional hangs up on me will not take my call I'm going to have to take them to court at this point

So thrilled with Lighthouse! I called and received an appointment that fit my schedule for the very next day. The tech came and he was courteous, professional, and efficient. We received photographs of all work completed all at an AFFORDABLE price. If you live in Williamsburg, this is the company to call!

Absolutely Outstanding!!!! Complete customer satisfaction is job #1 for the team of exceptional professionals at Lighthouse Mechanical. From the receptionist to the estimator, the service team lead and manager…not only were they patience with us, they went far and beyond to ensure we had the right system for home, protected our home during system installation and we were 100% satisfied with their work before closing the job. Customer Service Excellence is a pillar in this company’s core values.

We had our AC go out at the end of August 2020. Lighthouse Mechanical Heating and Cooling came over for a whole house generator estimate. They gave me a great deal for both new AC and Hearing install and a whole house generator. I am so very pleased with the job they did. I would highly recommend this company to anyone. We are happy with both of our new units. Great job Lighthouse!!!

It was almost a full time job to find a company that would quote me a reasonable price to install new HVAC. After surveying a number of companies Lighthouse Mechanical was the only company that gave me me a reasonable price. Their technicians (Jake and Charles) were professional, on time and true craftsman! Lighthouse did an excellent job and I would recommend them to all of my friends and family!

5 stars+. We had Lighthouse Mechanical replace our downstairs AC unit. Although we had never used them for work in the past, at the recommendation of a neighbor we added them to the list of 3 other contractors for estimates. We found their estimate to be slightly lower than the others and with a better warranty. The quality of their work was outstanding. Their on site workers were on time, polite, professional, and cleaned up as if no one had been here. The service/sales representative did an outstanding job going over the various aspects of the job and comparisons of the various AC units on the market. We especially liked the fact that their service/sales representative came out several days later to walk through the job, making sure we were 100% satisfied with their work and that final payment was not due until the walk through was complete. I would highly recommend them to others and plan on using them for any future heating and cooling needs.

Very happy with our new tankless water heater. Matt went above and beyond to help us get a replacement for the old one that had died on short notice. He even was patient enough to let us get a few more quotes even though it meant that we didn't give final confirmation until the night before the scheduled install. Charles did an excellent job installing the new heater and answered all of my (many) questions. Everyone I interacted with was helpful and polite, especially Robin who always made sure she called me to keep me informed throughout the process. All in all, it was a great experience.