AVS Heating and Air Conditioning

Had a complex issue with a commercial walk-in fridge. They were able to diagnose the issue and quickly make repairs in a fraction of the time I was quoted from other vendors to even just come and look at our system. Great work.

When our AC system crashed, we called AVS because of their ability to come without much advance notice. We appreciated that, BUT this is where the positives end for us. AVS came to our house, charged a 100 dollar service fee that we were told could be applied toward receiving a service if we received one. They told us that we needed to refill our Freon, but they could not give us a quote on how much it would cost. When they returned to provide the service--they billed us for $600 of Freon, and attempted to not honor the service fee agreement we had previously reached. After debating for 20 minutes, the technician called his HQ and they agreed to remove the service fee from the bill. What is worse, however, is that AVS provided us a service that they should not have done in good conscience. Three weeks later our entire system crashed and it is unfixable--that is because our system was from 1984 (!!!) and needed to be replaced. While we can't blame AVS for the outdated system, it made absolutely NO SENSE for us invest $600 in that system, but we (because we are not HVAC experts) did not know how severe the situation was. AVS failed at identifying the real issue--that the system needed to be replaced stat, and instead, provided us with a three week, $600 dollar, Band-Aid. Ultimately giving AVS that money was equivalent to us flushing $600 down the toilet.

AVS installed my heat pump unit last December after getting quotes from several HVAC companies. For the quality they offered the best quote. Installation took the whole day, but they were on time and professional. In July I noticed the EZ trap on the unit was leaking water and quickly shut it off and called AVS to notify them of the issue. Anil showed up within 15 minutes. This was also late on a Saturday night. He was able to resolve the issue promptly (it appears the trap needed more glue as water was able to get out) and he expected no payment. I was very impressed with his service- fast, professional and courteous. I would highly recommend to anyone who needs reliable and quality service at a reasonable price.

I have had multiple positive experiences with AVS and their support of Idylwood Tower’s in-unit HVAC systems. The most recent call was to replace a broken thermostat, the result of a service call. The part was with the technician and he replaced it within 30 minutes after diagnosing the issue. I will definitely call AVS for the next issue.

Our HVAC unit gave out on us on the Saturday of Labor Day weekend. We called AVS on Sunday, their technician came out Monday (Labor Day Holiday - no holiday/urgent surcharge) to diagnosis the issue. It was determined that the blower motor was not functioning and needed to be replaced. They ordered the part for overnight delivery and came out within a hour of the part arriving to their facility. The repair was done quickly and professionally. Also, the technician was very dog-friendly which makes for a pleasant experience when you have two big dogs that want to know who came into the house.

9/27/21 EDIT: I called AVS today (around 1pm) with a heating issue for our house. They came out within 2 hours and addressed the issue quickly. I can't express enough how much I appreciate their responsiveness and quality work.

Hello this Pastor Jesse Richardson and I really had an awesome experience with this great company. This company was very professional and actually fixed our issue. Our technician Anil was great. We have had air conditioning issues for a while and Anil was able to identify the issue and resolve it. We really appreciate Anil and his great efforts to fix our air conditioning. I recommend anyone that needs any air conditioning or heating to ask for Anil for all your services!

I called them the Thursday before Memorial Day Weekend. The HOA requires an annual water heater and HVAC inspection by the end of May of each year. They were able to schedule an appointment the following Tuesday luckily! Very professional and courteous they had masks. They did the inspection luckily not finding anything wrong, so it was a quick appointment. Highly recommend if you want an honest company and very friendly!!

Thank God for AVS! I had been calling around to get my air condition fixed on a Saturday. It stopped producing cold air Friday night. All day Saturday I try to get someone. Some were charging extra because it was the weekend but most was just unavailable. I could tell when I called AVS that they were family owned and would get to me if they could. I still did not think I would see them until Sunday or Monday. The technician called me at 7:30 PM and asked if it was too late to come by. I was so happy and he came right over. I had a friend staying with me who had just had a mastectomy and I felt so bad that she had to leave. She was so happy to return for the remainder of her recovery. It really was a blessing that they were able to fix it so quickly. It was lower than quotes that I have been getting online so that was a bonus. I would definitely recommend them and I will be using them for my regular maintenance and referring them to everyone who ask.

I called AVS first thing Monday morning due to cold air coming from my vents with the heat on. The scheduler was able to give me a appointment same day and they came promptly at the start of the window, even calling first to say they were on the way. My furnace only needed cleaning and they didn’t give me any run around despite the unit being in access of 15 years old. When my unit needs repaired/replaced in the future, I’ll be sure to give AVS a call.

Danny in the office is very professional, and explained very clearly to me the answers to all of my questions. Anil and Jeremiah their service technicians came to my house and very quickly assessed what was wrong with my system, and recommended I get a new system. After researching other companies prices AVS was the MOST affordable. Everybody was polite, and the installers Jose and Charlie worked very quickly to get the new systems in.