Apex Clean Air AC, Heating Repair & Air Duct Cleaning

The technician that visited was John J. and he was straight and honest about his visit. He informed me about other services Apex provides besides the coupon visit. Once I informed him his office never informed me about the additional costs he was okay just performing the coupon visit and returning at a later date.

He was VERY professional during his visit and even let me see how they performed cleaning out the vents.

Overall great job and looking forward to getting my home cleaned out in the future.

We were very pleased with the excellent service and results that we received from Apex and their service professionals. Steven vacuumed, cleaned and sanitized all of our vents, and did an excellent job! He took inside before and after pictures of the vents, so that we could see the results. We didn't realize that we had so much gunk in our vents, now gone! They use modern and very effective equipment. No dust escapes the self contained equipment. Steven left everything tidy, neat, and clean!
Also, we needed to have a vent rerouted, that was from the original furnace venting from years ago. Daniel did an excellent job on that project, also, and left everything tidy, neat, and clean! The Apex office staff were also very helpful, in taking our original call, and scheduling the work. We also felt that their pricing was very competitive and fair. We highly recommend them for your needs, also!

We are very pleased with the service that Apex Clean Air has provided for us. Our AC broke down over the summer, and they responded quickly and efficiently. We were able to get a free check up for our AC, and Rafael was very charismatic and friendly, and he helped us immensely with what their company offered and gave us lots of helpful information with replacing/choosing a new AC. We ultimately settled with replacing both our AC and furnace, which with their summer deal included a free vent cleaning. When the date for replacement arrived, they did have to cancel on us for outside reasons, but Rafael and Jake were kind enough to spend their 4th of July replacing our AC and furnace. They came on time in the morning and were very professional and orderly. They treated us exceptionally well and were extremely friendly with our dog as well (an added bonus!), and they explained everything that they were doing in an easily understandable way. Overall, their professionalism and kindness left us a very good impression with Apex, and we will be using their services regularly moving forward.

We've been needing to replace our furnace and A/C since it came original in our home when we bought it over 20 years ago. We had another company come give us an estimate and their rep was like a robot. He wrote up an estimate, didn't ask any questions, didn't explain anything and never even called back to see if we were interested. We got in touch with Apex Clean Air and our sales rep - Seth H. was fantastic. He was very friendly and professional. He explained everything about the HVAC system, how it worked, what would be best for our situation, and answered all my questions. He gave us a great estimate and didn't pressure a decision. He called back the next day, like he said he would, to see if we had any questions. We went with Apex mainly because of Seth. The installers were great and on time. Seth came back and cleaned out our ducts and he was on time and did a great job. So far the system has been working great and we're very happy with our decision.

Mike and his team provided a top notch experience. We had a couple of unexpected hiccups but they were super reasonable and everything ended up working out great! I will definitely use these guys again!

Jake, Josh and Emanuel installed our furnace and air conditioning systems. They are knowledgeable, hard workers who produced a beautiful result. They shared their knowledge and information about the products and installation willingly with us. In addition Jake was receptive to our requests to make this or that adjustment which helped us feel confident about our decision. Our experience could not have been better. We recommend Apex Clean Air highly.

Apex does a great job and really wants to have happy customers. They pride themselves on good service and so if there is anything that goes wrong, they work really hard to correct the matter and make things right.

We contacted Apex for some vent cleaning since they were running a special. We originally had a weekend appointment for them to come out to clean our vents. They called the day before to confirm the two hour time slot we had been given for their arrival. We made sure we were home for the entire time slot. We moved things out of the way to allow super easy access to all vents, but then they never showed up or called or texted or anything to let us know they would not show up. We tried calling their number to see what was going on, but their office hours are closed on the weekends, so we couldn't even ask about the status of our service.

We were able to set up a new appointment for a time slot, and they contacted us about a half hour before arrival letting us know their specific time of arrival. They also compensated us for their previous error and miscommunication.

They need to remove all of your vent covers in order to clean your vents, and our house is super quirky and the vent covers do not come off easily... So unfortunately, some paint was chipped and vents didn't fit back on super well, but that is mostly due to our house.

They really try to make sure to keep your home clean as they do their job. They put on booties on their shoes while they're in your home, lay down mats under their equipment, and even put little corner guards on the corners of the walls to ensure they don't damage them. They put a brush and vacuum down each vent and return to get all the dust out.

They do try to up-sell you to a degree, and it can all get pretty pricey. They are still pretty comparable to their competitors in this regard. At the time of our service, it could have gotten pretty expensive since each supply vent ($10), every cold-air return ($30), and every supply and return main ($85) adds up. They also will need to charge you to put in an access panel on any mains in order to get into them to clean them easily ($15). They test for contaminants in your furnace using a free quick instant swab, which helps you know a rough estimate of the quality of your air so that they can try to sell you on sanitation systems that they sell. Again, they're still pretty comparable to their competitors, so make sure you go into it knowing the number of vents and especially mains in your home so that you can know what price to expect and whether or not you are in the market for UV furnace sanitizers.

I would recommend using Apex based off of their desire to have truly happy customers at the end of the day.

Apex was amazing! I was given their information by word of mouth from a family member and I’m so grateful I asked. I needed my dryer vent cleaned and the other quotes were upward of $250. I called Apex and Eloy came out to help with cleaning not only my dryer vent but also main lines and all the vents for a great price! He was very professional, on time, and great to my family and I. I wouldn’t go anywhere else for HVAC maintenance and cleaning! Thank you for your knowledge and expertise!

Andres called to let me know when he would be here. He was nice and professional and made sure everything was clean before he left. He made sure we understood the importance of having our old dog outside so the sound didn’t make him sick. I really appreciate the work he did!

Very professional and they actually scheduled to come earlier which I don't mind one bit! I love how they took the before and after pictures and walked us through the steps of what is best for the system. They were very informative and I loved how they suggested an air purifying system. I don't know what Apex is doing, but they are doing wonders. Thank you Eloy and Jace for all of the hard work. I expect Apex to give Eloy and Jace a bonus or a raise due to their amazing service and what they did for us today.