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Larsen Heating and Air Conditioning Reviews - 40

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jim Griffin

Tried to sit and appointment to get service but the girl answering the phone was adamant that I needed to call the company that did the installation. I had to call somewhere else. The one star is only because I couldn't even schedule an appointment.

Caitlin Ray

We had the pleasure of working with Kaden, he came on a Sunday to fix our A/C. He was super nice and informative over the phone and incredible when he got here. I would absolutely love working with this company, especially Kaden again!!

Scott Miller

I have been very impressed with Larsen Heating and Air. They came out to our home to do two furnace tune-ups. The technician showed up on time and was very courteous and explained everything that he saw that might need some attention. After the tune-up we had a small issue related to the tune-up/repair that was done. I called the next morning and they had someone out within two hours. He discovered that a sensor was a little dirty so he cleaned it up and it works great.

Larsen Heating and Air will be my go to company for now on.

Jason Holladay

I highly recommend Larsen Heating and Air. James is a great technician and very professional. He came out on a Sunday afternoon to fix my bad AC. They ended up having to replace the unit. They were able schedule the installation of the new unit quickly. The installation team (the Ryan's) were awesome to come work in 100 degree heat. They got the job done fast. My AC is working great. Thanks again for the hard work. Everybody did a great job.

Brent Nelson

We called several places on a Sunday morning looking for someone to fix our furnace.
Larsen's Heating and Air Conditioning called me within 15 minutes. While on the phone with Brett he explained what he thought the problem might be and told me he could be there within the the hour. He was right on time and quickly went to work to find the problem. He performed several tests on the the old furnace checked it top to bottom. He located the problem and repaired quickly. When he was done and the furnace was working he once again checked it to make sure everything was right and working proper.
While he was there I couldn't help but notice how careful and clean he was while in the home. I was pleasantly surprised when Brett was finished that the repairs were just as he had thought they would be and the cost of the repairs were just as quoted.
I would not hesitate to recommend Larsen's Heating and Air Conditioning.

Jared Allridge

Im not one to write bad reviews but unfortunetly when you get treated poorly enough you realize it can help save others the hassle and hopefully motivate a business to try harder. I have a young family with 3 daughters including a new born all under 4 years old. Having heat in our home is a must. Our heater would continually shut off and not re light so I set an appointment with larsons to come FIX our furnace. I was told when I called that it was 70$ diag but would be waived if I did the repair. The service tech came out and was on the furnace for 10 min, in my home 15 min total. I have it on our sec camera. He wrote me a bill for 160$ and said he cleaned the gas tubes and it works great. I was a little confused with the price given how quick it was and that It didn’t seem to match what was happening given my professional background, BUT the furnace was working so I didn’t complain. We needed heat desperately so that was ok. Well 2 hours later in the evening it shuts down and does the same thing. We had a long cold night with 4 of us in the same bed. I called and they came back out the next day to “FIX” the furnace again. The tech came out did the correct testing, and found that the gas pressure was low & furnace temp was getting extremely high and was over heating from coil blockage Causing the furnace to lock out. He gave me a 250$ additional price on top of what I had already paid, still without complaint I said ok when can you do it, he said he couldn’t help me for a week. Super frustrating! So I called back very respectfully explained the situation with my frustrations about the tech and misunderstandings with the front desk and simply asked for help. I NEVER asked for anything for free as I understand people make mistakes, just wanted things made right and a working furnace. I was told the owner was the only one that could help and couldn’t call me back until after the weekend when he had time to review the situation notes. Here we are 5 days later still haven’t heard from anyone. My young family has had a long cold weekend that ended up us having to move in with a relative until I can get an appointment elsewhere to have my furnace fixed. Hopefully my pipes don’t freeze. Pretty sad in my opinion that a business is willing to let this happen. We are out 160$, cold miserable children and a broken furnace. Lesson well learned for me. Pick your furnace repair wisely.

Julie Holmes

I was having trouble with my furnace not working properly so after calling a couple different companies and having them tell me they couldn't make it for two to three days I decided to call Larsen Heating and Air. The tech that arrived was Shaun. Despite being a service person he was very friendly and informed me in a short period of time that my gas valve was not working properly. The best part was that he took the time to check if the part was still under warranty. To my luck it was! He was able to pick up the part and install it with no trouble and only charged for the labor to install it. I'm very pleased with Larsen Heating and Air and would recommend them to anyone

Patrick Oborn

My A/C broke just 2 months after buying a new home. Larsen was here within 24 hours of my call to assess the situation and give my some options. Once I decided on a new Rheem, and waited the 3 days for the factory to deliver it, Larsen was back here installing it, checking for other issues with my other A/C units that could affect us in the near future, and their prices were great. I highly recommend them. Oh, and I've known the founder since grade school and can tell you he is a talented, honest, hard working guy.

Roshan Richards

They did an excellent job. The fan on our furnace unit stopped working, therefore our AC stopped working. He gave us all of our options and let us choose what would work best for us. We opted for a new furnace unit since ours was almost 15 years old. The installation was professional and timely. We will definitely use them again.

Tricia Schroeder

I had just a great experience with Larsen Heating. I used their free 2nd opinion because I wasn't sure the other company really knew what they were doing, and am I glad I call Larsen Heating. Not only wasn't the problem what I had been told but the real problem was only a sensor that needed cleaning. The technician clean it and everything is working just fine, no broken motor. Honesty goes a long way in my book, and I saved over $400 because of it. I would recommend this company every time. Great job!

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