After calling around to several places (and learning that most HVAC supply stores only sell to licensed contractors), I was happy to find Ferguson. I needed a new ignitor for my furnace. The employee was BEYOND helpful. Turns out ignitors come in all shapes and sizes. He worked with me to open several boxes until we found the exact part that I needed. He provided excellent customer service and I was able to walk away with exactly what I needed at a great price. THANK YOU Ferguson Plumbing Supply!
My experience at the Orem location was that the people at this location are knowledgeable and willing to help. They patiently helped me figure out my capacitor needs. The price was great. I wish everyplace were this helpful. Great job Ferguson employees!
I purchased a hot surface ignitor yesterday and then accidentally shattered it when trying to install it. I had no idea how incredibly fragile that component is. I went back in today to purchase a second one, but upon hearing my predicament the gracious employee allowed me to have the second one pro bono!! I was shocked at the generosity. I'll definitely be coming here for any of my future supply needs, as well as referring friends and family.
Worst place I have ever been no service no people to help you at counter waited over an hour and a half before I finally got help I would t recommend this place to anybody horrible service
Chad Russell
After calling around to several places (and learning that most HVAC supply stores only sell to licensed contractors), I was happy to find Ferguson. I needed a new ignitor for my furnace. The employee was BEYOND helpful. Turns out ignitors come in all shapes and sizes. He worked with me to open several boxes until we found the exact part that I needed. He provided excellent customer service and I was able to walk away with exactly what I needed at a great price. THANK YOU Ferguson Plumbing Supply!
Bill Payton
My experience at the Orem location was that the people at this location are knowledgeable and willing to help. They patiently helped me figure out my capacitor needs. The price was great. I wish everyplace were this helpful. Great job Ferguson employees!
Brandon Thompson
I purchased a hot surface ignitor yesterday and then accidentally shattered it when trying to install it. I had no idea how incredibly fragile that component is. I went back in today to purchase a second one, but upon hearing my predicament the gracious employee allowed me to have the second one pro bono!! I was shocked at the generosity. I'll definitely be coming here for any of my future supply needs, as well as referring friends and family.
fume
Great service, knowledge and price. I bought a Watts PRV, cheaper than Home Depot and more helpful than wandering around Lowe's.
Wes Moon
Worst place I have ever been no service no people to help you at counter waited over an hour and a half before I finally got help I would t recommend this place to anybody horrible service
RIFAAT ALKARAWI
Fast unloading, easy to find and nice workers, thank you
Joseph wheeler
Employee too busy talking to other people about how he got fired from his last job for poor performance to assist a customer who needs counter help.
Siara Mower
Mel was great very helpful!
BRANDEN JOHANSEN
Great place for supplies for all mechanical needs!
Brad Pickett
Staff is very knowledgable and friendly.